Dedicated education professional with 33 years of experience providing exceptional service to students, families, and colleagues. Skilled in communication, problem-solving, conflict resolution, and creating positive experiences for diverse communities. Known for patience, empathy, and the ability to remain calm under pressure. Seeking a customer service role where strong interpersonal skills, organization, and relationship-building can support clients and represent an organization with professionalism.
Overview
34
34
years of professional experience
Work History
Elementary Teacher / Pre-K Teacher
NYC Department of Education – PS 109
Bronx, NY
01.1992 - 01.2026
Provided high-quality instruction for students in Pre-K through 3rd grade, delivering a safe, welcoming, and supportive environment for over three decades.
Served in a science cluster position, engaging multiple classes with hands-on, inquiry-based science lessons.
Built strong relationships with students, parents, and staff—regularly resolving concerns, communicating clearly, and maintaining a calm, professional presence.
Managed diverse student needs with patience, empathy, and exceptional organizational skills.
Led parent meetings, conferences, and family engagement events, ensuring clear communication and positive experiences for families.
Collaborated with multidisciplinary teams to support student needs and improve schoolwide processes.
Trained in Creative Curriculum, Fundations, and Heggerty Phonics, applying structured routines and detailed documentation.
Recognized for reliability, professionalism, and consistent follow-through in a fast-paced, high-demand environment.