Mindy Pace
Fort Worth,TX
Summary
Results-oriented management professional with a proven track record in enhancing productivity and operational efficiency. Expertise in strategic planning, change management, and team leadership has consistently driven organizational performance improvements. Strong communication and problem-solving skills facilitate the implementation of effective business strategies that promote team success and adaptability.
Overview
25
25
years of professional experience
Work History
Resource Center Manager
Greystar
Dallas, TX
12.2022 - 01.2025
- Directed a team of 15 to streamline administrative functions and elevate services for 56 properties on the West Coast.
- Achieved a notable 95% employee retention rate with proactive interventions.
- Implemented actionable plans based on monthly KPI data, increasing annual growth by 10%.
- Enhanced team dynamics by organizing monthly meetings.
- Spearheaded monthly strategy sessions with senior leadership, fostering collaboration and resolving team challenges.
- Ensured proper support by participating in team property calls.
- Ensured timely completion of financial reports with a thorough month-end accounting checklist.
- Resolved conflicts between customers and team members in a professional manner.
Property Manager
Rockworth Companies
American Fork, UT
06.2017 - 10.2022
- Directed property management initiatives, enhancing tenant experiences and boosting financial outcomes by an average of 5% annually.
- Maintained a stellar 98% reputation rating by effectively handling tenant concerns.
- Fostered positive tenant relationships through proactive lease management and compliance, improving resident retention rates.
- Steered property budgets to exceed expectations with thorough analysis of monthly performance.
- Led repair coordination efforts, collaborating with vendors to optimize service quality and cost efficiency.
- Executed make-ready unit preparations with 100% precision in three days, reducing vacancy periods.
- Collaborated with executives to shape property strategies, ensuring alignment with long-term asset goals.
Property Manager
Wasatch Property Management
Sandy, UT
05.2006 - 05.2017
- Developed plans that drove increased revenue and higher occupancy.
- Created budgets ensuring alignment with organizational objectives.
- Created engaging monthly activities for increased resident loyalty.
- Oversaw staff development, cultivating a supportive work culture.
- Developed and managed strategic marketing plans.
- Enhanced reputation management strategies by increasing positive engagements.
- Maximized occupancy and revenue by overseeing various property types.
Store Manager
Famous Footwear
Sandy, UT
12.2004 - 04.2006
- Achieved a 9% year-over-year growth through targeted customer engagement strategies.
- Led inventory management and store layout redesigns, boosting operational efficiency.
- Achieved exceptional sales results by fostering teamwork and establishing clear objectives.
- Supervised team operations, overseeing recruitment processes, appraisals of performance, skill development efforts, and terminations.
- Prepared monthly reports on sales figures, expenses, profits.
District Sales Manager
Wilsons Leather
, MO, KS, NE, OK, & IA
06.2000 - 11.2004
- Supervised retail activities at 14 locations spanning five states with a focus on sales excellence.
- Directed recruitment efforts and personnel adjustments ensuring workforce alignment with organizational objectives.
- Enhanced security protocols and guidelines.
- Facilitated growth through comprehensive training and development programs.
- Oversaw adherence to merchandising guidelines during store visits.
- Verified operational integrity through routine evaluations of policy adherence.
- Provided tailored performance updates focused on portfolio health for regional leader at regular intervals.
Education
High School Diploma - General Studies
High School
Skills
- Communication skills
- Staff leadership
- Financial planning
- Department oversight
- Forecasting
- Strategic planning
- Project management
- Sales expertise
- Operations management
- Sales management
- Compliance monitoring
- Time management
- Process improvement
- Performance improvement
- KPI tracking
- Staff training/development
- Human resources
- Recruitment and hiring
- Budget development
- Payroll administration and timekeeping
- Marketing strategies
- Active listening
- Analytical thinking
Timeline
Resource Center Manager
Greystar
12.2022 - 01.2025
Property Manager
Rockworth Companies
06.2017 - 10.2022
Property Manager
Wasatch Property Management
05.2006 - 05.2017
Store Manager
Famous Footwear
12.2004 - 04.2006
District Sales Manager
Wilsons Leather
06.2000 - 11.2004
High School Diploma - General Studies
High School
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