Mindy Pace
Fort Worth,TX
Summary
Experienced sales management professional with a proven background in operations, team leadership, and process optimization. Eager to leverage my skills in sales management and team direction to enhance operational performance, exceed company KPIs, and support community development while upholding organizational values. Known for driving results, fostering collaborative work environments, and consistently achieving targets.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Property Manager
Allmark Property Management
Allen, TX
06.2025 - Current
- Managed tenant relations, resolving issues to enhance satisfaction and retention.
- Oversaw property maintenance schedules, ensuring timely repairs and compliance with safety standards.
- Developed and implemented marketing strategies to maximize property occupancy rates.
- Coordinated financial reporting, including budgeting and forecasting for operational efficiency.
Resource Center Manager
Greystar
Dallas, TX
12.2022 - 01.2025
- Directed a 15-member team that supported administrative processes, and enhancing services for 56 properties along the West Coast.
- Developed employee morale through proactive HR interventions, achieving an impressive 95% retention in the workforce.
- Transformed monthly KPI analyses into actionable strategies, amplifying team performance and achieving a 10% increase year over year.
- Cultivated strong team relationships by orchestrating monthly team meetings and discussions.
- Spearheaded monthly strategy sessions with senior leadership, driving collaboration and resolving team challenges.
- Drove accountability by attending teams scheduled property calls, ensuring proper support is provided.
- Completed a month-end accounting checklist, verifying accuracy for timely financial reporting was achieved.
Property Manager
Rockworth Companies
American Fork, UT
06.2017 - 11.2022
- Championed cost control measures, aligning expenditures with budget goals to boost NOI performance.
- Maintained outdoor spaces and top-notch maintenance for heightened tenant and prospect satisfaction.
- Developed digital campaigns that boosted brand visibility and expanded the customer base.
- Maintained 100% condition of make-ready units within a 3-day period, boosting client satisfaction and limiting vacancy loss.
- Managed online reputation management to ensure positive presence.
- Evaluated daily operations of staff, implementing strategies that enhanced productivity and team morale.
- Developed comprehensive financial strategies, surpassing annual targets by 15% through precise oversight.
- Led monthly executive summaries, transforming complex data into clear pathways for impactful decision-making.
- Cultivated resident retention by having monthly resident events.
Property Manager
Wasatch Property Management
Sandy, UT
05.2006 - 06.2017
- Ensured operational strategies were in place to drive financial growth and elevated occupancy rates.
- Developed budgets and monitored variances, maintaining alignment with organizational goals.
- Focused on resident retention by ensuring monthly activities were available.
- Trained and supervised staff, fostering a positive and productive team environment.
- Executed marketing strategies.
- Took a proactive approach to reputation management by boosting positive engagements while encouraging positive online reviews.
- Managed diverse property types, including LIHTC and conventional assets, maximizing occupancy and revenue.
Store Manager
Famous Footwear
Sandy, UT
12.2004 - 05.2006
- Elevated annual sales to $1.1M, achieving a 9% year-over-year growth through strategic customer engagement initiatives.
- Spearheaded inventory management and store layouts, enhancing operational efficiency and customer experience.
- Surpassed daily and monthly store targets by spearheading team collaborations and setting clear goals.
- Directed staff management efforts, including recruitment, performance assessments, and separations to cultivate a strong workforce.
- Elevated team capabilities by mentoring members, fostering growth through targeted coaching and feedback.
District Sales Manager
Wilsons Leather
OK, NE, KS, MO, and UT Market
06.2000 - 06.2004
- Directed 14 retail locations in 5 states, driving a culture focused on exceptional sales performance.
- Oversaw all recruitment and personnel adjustments, optimizing workforce alignment with organizational goals.
- Ensured compliance of inventory strategies, preserving assets and strengthening security measures.
- Cultivated a high-performance sales environment, propelling teams to exceed targets and significantly increase profits through training and development.
- Directed the visual merchandising strategy for all stores, successfully meeting corporate branding objectives.
- Performed routine audits, verifying strict adherence to company policies and promoting operational excellence.
- Relayed portfolio performance insights to the regional manager every month and on-demand.
Skills
- Leadership and Team Development
- Operational Budget Management
- LIHTC and Compliance Expertise
- Marketing and Resident Retention Strategies
- Property Management Software (eg, Rent Manager, Yardi, Entrata, Zoho, Rentler, Realpage, Power BI)
- Lease-Up and Community Development Experience
Certification
ARM
Timeline
Property Manager
Allmark Property Management
06.2025 - Current
Resource Center Manager
Greystar
12.2022 - 01.2025
Property Manager
Rockworth Companies
06.2017 - 11.2022
Property Manager
Wasatch Property Management
05.2006 - 06.2017
Store Manager
Famous Footwear
12.2004 - 05.2006
District Sales Manager
Wilsons Leather
06.2000 - 06.2004