Microsoft Office
Mindy Pelton
San Antonio,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
27
27
years of professional experience
Work History
Partnership Manager
Alamo Fireworks
04.2019 - Current
- Managed a diverse portfolio of partners, consistently exceeding revenue targets through strategic planning and execution.
- Strengthened partnerships by identifying and addressing client needs, ensuring alignment with company objectives.
- Analyzed partner performance data to identify trends and opportunities for improvement, driving consistent growth in partnership value.
- Negotiated favorable contract terms with partners, securing advantageous agreements that supported the company''s financial goals.
- Implemented creative marketing campaigns in collaboration with partners, resulting in increased brand awareness and customer acquisition.
- Collaborated closely with internal teams such as C-suite, marketing, product development to ensure seamless integration of partnership efforts within overall business strategy.
Customer Success Manager
Miner Corporation
02.2017 - 04.2019
- Streamlined customer onboarding process for accelerated product adoption and increased retention rates.
- Enhanced customer satisfaction by proactively addressing concerns and providing tailored solutions.
- Collaborated with internal teams to ensure seamless handoffs, resulting in smoother customer transitions.
- Developed comprehensive training materials that facilitated faster customer proficiency with the product.
Marketing Director
Hill Country Montessori School
10.2015 - 02.2017
- Created and implemented marketing plans to align with school mission, improving website content, social media narratives, and community outreach
- Managed grant development, coordinating with local charities and community programs to increase awareness, to improve funding goals.
- Boosted brand awareness by developing and implementing strategic marketing campaigns.
- Optimized digital marketing efforts for increased online presence and customer engagement.
Senior Product Marketing Manager
Circuit Life
01.2011 - 05.2015
- Implemented Quality Management System for medical device start-up, managed engineering staff for product build, testing and quality control
- Managed regulatory service process to license and control business, including change management and process improvement.
- Increased product adoption by developing and executing targeted marketing campaigns.
- Enhanced brand visibility through the creation of compelling content for multiple platforms.
- Collaborated with cross-functional teams to drive product innovation and improve user experience.
- Optimized pricing strategy, resulting in higher profitability and market share growth.
Marketing Director
Paper Direct
02.2007 - 12.2010
- Managed direct mail production and coordinating email messaging to over four million customers on a weekly basis.
- Boosted brand awareness by developing and implementing strategic marketing campaigns.
- Optimized digital marketing efforts for increased online presence and customer engagement.
- Improved lead generation through targeted email marketing campaigns and data-driven analytics.
- Collaborated with cross-functional teams to develop innovative product launches and promotions.
Catalog Marketing Manager
Coldwater Creek
03.1997 - 02.2007
- Managed direct mail production of 200+ million catalogs each year, including vendor coordination and negotiation.
- Increased brand awareness by developing and implementing strategic marketing campaigns with leadership teams.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Implemented data-driven marketing strategies, utilizing analytics tools to track campaign success and refine tactics as needed.
- Developed creative briefs for internal designers, ensuring alignment with overall marketing objectives and brand guidelines.
- Negotiated partnerships with key influencers.
Education
BA in Communications -
Art Institute of Seattle
Seattle, WASkills
- Microsoft Office (Excel, PowerPoint, Project, Word)
- Monday
- Salesforce
- Slack
- Adobe
- Google Suite
- HubSpot
- Process Development
- Branding
- Revenue Generation
- Competitive Analysis
- Negotiation
- Creative Thinking
- Relationship Building
- Cross-functional Collaboration
- Team Leadership
- Strategic Planning
- Project Management
- Stakeholder Management
- Organizational Skills
- Project Planning
- Documentation and Reporting
- Negotiation and Conflict Resolution
- Business Analysis and Reporting
- Work Planning and Prioritization
- Client Relationships
- Root Cause Analysis
- Customer Relationship Management
- Growth Strategies
- Work Orders
- Corrective Actions
- Event Organization
- Scheduling and Coordinating
Mentoring Experience
- Volunteer, United Methodist Church, Sandpoint, ID. Coordination of five local churches to provide weekly family style meals for community throughout Sandpoint and its surrounding area, feeding upwards of two hundred people each weekday.
- Lake Pend Oreille Alternative High School. Supported local alternative high school program for student parents. Taught life skills such as childcare, grocery shopping and bill pay.
Timeline
Partnership Manager
Alamo Fireworks
04.2019 - Current
Customer Success Manager
Miner Corporation
02.2017 - 04.2019
Marketing Director
Hill Country Montessori School
10.2015 - 02.2017
Senior Product Marketing Manager
Circuit Life
01.2011 - 05.2015
Marketing Director
Paper Direct
02.2007 - 12.2010
Catalog Marketing Manager
Coldwater Creek
03.1997 - 02.2007
BA in Communications -
Art Institute of Seattle
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Company CultureCareer advancementWork from home optionStock Options / Equity / Profit SharingPersonal development programsSoftware
Monday
Slack
Adobe
Accomplishments
- Collaborated with team of 4 in the development of growing from 65 locations to 250.
Certification
- CM - Certified Manager Certification
- Karass Negotiations
- Google Analytics
- Sale & Marketing
- Communication
- Market Planning
- Direct Marketing
- Leadership
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