Mindy Pickrell
Coralville
Summary
Dynamic professional with extensive experience in auction coordination and financial management at Southeast Iowa Auctions. Proven track record in optimizing processes and enhancing customer relationships. Skilled in problem-solving and employee training, ensuring seamless operations and fostering a collaborative team environment. Committed to delivering exceptional service and driving business success.
Overview
10
10
years of professional experience
Work History
Owner
Southeast Iowa Auctions
Sigourney
02.2024 - Current
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Organized transportation arrangements for auction items as needed.
- Ensured proper documentation of sales, purchases and payments for each auction item.
- Developed strong customer relationships to encourage repeat business.
- Utilized various software and tools to streamline processes and optimize performance.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
BWP SALES/ Auction
BWP Sales
Wilton
10.2021 - 01.2024
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Greeted customers, answered general questions and directed to appropriate locations.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Greeted visitors warmly and directed them to correct personnel or office.
- Recruited and trained new employees to meet job requirements.
- Ensured proper documentation of sales, purchases and payments for each auction item.
- Resolved customer complaints in a professional manner.
Auction Assistant
Sharpless Auctions
Iowa City
08.2021 - 10.2022
- Organized auctions by setting up tables and chairs, arranging items for sale, and displaying materials.
- Greeted and assisted customers to foster positive experiences.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Managed customer inquiries about products being sold at the auction house.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Staff/ Cook
Lion Heart
North Liberty
10.2020 - 05.2021
- Built and strengthened positive relationships with students, parents and teaching staff.
- Ensured safety of all children by monitoring playground equipment use.
- Coordinated lunch periods so that all kids were able to eat within a reasonable timeframe.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Executed proper techniques when preparing menu item ingredients.
- Ordered food items from local suppliers as needed to ensure adequate supplies of fresh ingredients.
- Created menus based on nutritional guidelines and rotated weekly meal plans.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
Cook
Creation Kids
North Liberty
03.2015 - 11.2019
- Managed portion control using correct utensils during preparation and plating.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Received and stored food and supplies.
- Replenished food items from inventory and rotated ingredients.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
Education
High School Diploma -
West High School
Iowa City 05-2007
Skills
- Financial management
- Inventory management
- Customer relationship management
- Sales documentation
- Process optimization
- Team collaboration
- Effective communication
- Problem solving
- Employee training
- Payment processing
- Auction coordination
- Time management
- Customer service
Timeline
Owner
Southeast Iowa Auctions
02.2024 - Current
BWP SALES/ Auction
BWP Sales
10.2021 - 01.2024
Auction Assistant
Sharpless Auctions
08.2021 - 10.2022
Staff/ Cook
Lion Heart
10.2020 - 05.2021
Cook
Creation Kids
03.2015 - 11.2019
High School Diploma -
West High School
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