Dynamic professional with extensive experience at Walmart as a Delivery Driver, excelling in time management and customer service. Proven ability to resolve conflicts and enhance operational efficiency, ensuring timely deliveries and maintaining high sanitation standards. Skilled in vehicle operation and inventory management, committed to delivering exceptional service in fast-paced environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Spark Delivery Driver
Walmart
Klamath Falls
02.2024 - Current
I get offers on my phone to except. Then I got to Walmart and pick up the orders and deliver food orders to the customers house.
I deliver bags of dog food, cat food and regular grocery items.
I have 1 hour to deliver the groceries before the order is cancelled by Walmart because most of my orders have perishable food items.
I work as much as I can.
I have to maintain a clean car at all times.
Assistant Manager
Pilot Subway
Klamath Falls
04.2015 - 08.2018
Implemented quality control measures to uphold company standards.
Created reports on sales trends, inventory levels, and financial data.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Communicated regularly with customers to gain insights into their needs.
Resolved conflicts between team members in an effective manner.
Developed a system for tracking inventory and ordering supplies as needed.
Assisted in the development of operational strategies to ensure efficient and productive operations.
Analyzed business performance data and forecasted business results for upper management.
Analyzed sales data to identify trends and adjust strategies accordingly.
Produced thorough, accurate and timely reports of project activities.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Delegated work to staff, setting priorities and goals.
Supervised daily operations including scheduling shifts, assigning duties.
Monitored employee attendance records, timekeeping, and payroll information.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Maintained accurate records of sales transactions using point-of-sale systems.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Resolved customer inquiries and complaints requiring management-level escalation.
Ensured compliance with safety regulations and company policies.
Assigned work and monitored performance of project personnel.
Managed customer service inquiries and complaints in a timely manner.
Reviewed completed work to verify consistency, quality, and conformance.
Maintained up-to-date knowledge of company products and services.
Collaborated with management on developing strategic plans for achieving business goals.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Organized training sessions for new hires to familiarize them with the workplace environment.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Prioritized and organized tasks to efficiently accomplish service goals.
Maintained updated knowledge through continuing education and advanced training.
Identified needs of customers promptly and efficiently.
Operated a variety of machinery and tools safely and efficiently.
Operated equipment and machinery according to safety guidelines.
Managed inventory and supplies to ensure materials were available when needed.
Recognized by management for providing exceptional customer service.
Night Manager
Subway on Washburn
Klamath Falls
04.2014 - 03.2015
Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
Investigated inventory discrepancies and took appropriate action when necessary.
Delegated work to staff, setting priorities and goals.
Responded promptly to inquiries from customers or clients about services offered by the business.
Assigned work and monitored performance of project personnel.
Completed thorough closing and shift change functions to maintain operational standards each day.
Provided information services to guests regarding promotions, pricing, and reservations.
Trained new employees to meet job requirements.
Ensured compliance with local laws and regulations related to health, safety, or other areas.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Identified opportunities to improve efficiency of operations processes during the night shift.
Trained new hires on company policies, procedures and safety protocols.
Oversaw general upkeep of public areas and restrooms.
Secured building and walked grounds, fostering health and safety of employees and guests.
Conducted routine inspections of front office and public areas, taking immediate actions to correct deficiencies.
Reviewed completed work to verify consistency, quality, and conformance.
Provided training for new night shift personnel on proper use of equipment and safety protocols.
Managed emergency situations such as fires, medical emergencies or criminal activity.
Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
Resolved customer service issues in a timely manner while preserving company standards of quality and professionalism.
Bartender
Flex Bar
Ryegate
04.2009 - 03.2014
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Processed payments accurately and efficiently with POS system.
Attended regular training sessions to stay updated on new products or trends.
Performed opening and closing duties including restocking supplies.
Provided drink suggestions to customers based on their preferences.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Resolved customer complaints in a professional manner.
Checked identification cards for proof of age prior to serving alcohol beverages.
Made friendly conversation with customers to provide enjoyable bar experience.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Organized storeroom inventory of supplies such as cups, napkins, straws.
Assisted in setting up the bar for service shift.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Worked in close collaboration with team members to ensure customers received high-quality service.
Maintained inventory of liquor, beer, wine, and other beverage items.
Arranged bottles and glasses behind bar to make attractive displays.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Completed regular bar inventories and daily requisition sheets.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Developed good working relationships with fellow employees through effective communication.
Effectively multitasked within fast-paced environment.
Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
Measured and mixed house ingredients to prepare both custom and menu drink orders.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Managed accurate bar tabs and processed cash and credit card transactions.
Remained calm and poised during busy periods, promoting great customer service to guests.
Cleansed glasses with sanitizing solution after each use.
Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
Greeted customers and provided excellent customer service.
Upsold customers from shelf to premium brands to help boost sales.
Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
Planned and coordinated special events to boost customer numbers and profits.
Stocked ice bins and coolers as needed throughout shift.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
Described drink flavors and taste profiles to customers to help with ordering decisions.
Greeted guests with friendliness and professionalism.
Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
Adhered to state regulations regarding serving alcohol responsibly.
Checked identification of guests to verify age requirements for alcohol purchase.
Followed safety protocols while handling sharp tools or dangerous chemicals.
Poured wine, beer and cocktails for patrons.
Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
Maintained safety and sanitation standards with firm enforcement amongst bar staff.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Monitored bar inventory and promptly restocked low items before depletion.
School Bus Driver/Supervisor of Operations
Durham Transportation
Auburn
Reported accidents, hazards or transportation delays using mobile two-way radios.
Performed pre-trip inspections of the bus according to established procedures.
Regulated environmental controls for student comfort.
Tallied student count, mileage and fuel usage reports, forwarding to immediate supervisor for documentation purposes.
Followed all safety protocols when transporting students with special needs or disabilities.
Responded quickly in emergency situations by taking appropriate actions.
Performed pre-trip inspection and mechanical checks before scheduled run.
Read maps and followed written or verbal driving directions.
Provided helpful directions and assistance to students during their ride.
Reported student behavior incidents promptly to the appropriate personnel.
Learned and followed school transportation procedures.
Reported bus malfunctions or repairs needed.
Developed positive relationships with students through friendly interactions.
Performed routine bus maintenance and cleaning for ideal condition.
Managed time efficiently so that routes are completed within allotted timespan.
Ensured compliance with state and federal transportation regulations.
Transported students to school in a timely manner while keeping assigned route schedule.
Ensured safety of students by following all traffic laws and regulations.
Enforced safety rules as students boarded and exited buses and crossed streets near bus stops.
Obeyed DOT rules and regulations and local laws to maximize safety.
Regulated heating, lighting and ventilation systems for passenger comfort.
Reported accidents and completed required reports.
Kept up-to-date on changes in local roads, traffic patterns, and construction projects that may affect routes or schedules.
Assisted passengers in evacuation of bus in case of emergency.
Monitored student behavior on the bus and enforced rules consistently.
Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
Followed schedules and routes to maintain timely arrivals and departures.
Performed work assignments according to instructions received.
Transported students and teachers on school activity trips while exercising responsible leadership.
Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
Complied with local traffic regulations and safety requirements for bus operation.
Reported inappropriate and disruptive student behaviors to school administration.
Acquired and maintained certification in basic first aid and CPR.
Safely and patiently escorted small children across roads.
Provided safe and reliable school bus transportation service on fixed routes.
Inspected student's passes prior to boarding the bus.
Cleaned and sanitized bus interiors to lessen germ spread.
Maintained order and discipline on bus to prevent accidents or injuries.
Used navigation equipment and two-way radio while remaining focused on safety.
Attended staff meetings and training sessions regularly for professional development purposes.
Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
Demonstrated knowledge of first aid techniques in order to provide basic medical care if necessary.
Monitored traffic during bus stops to provide safe boarding by students.
Operated bus safety lighting to increase safety during bus stop boarding and departing.
Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
Drove gasoline, diesel or electrically powered multi-passenger vehicles to transport students.
Promoted good public relations by responding courteously to inquiries from parents or members of the community.
Complied with district policies and procedures concerning student discipline.
Communicated effectively with parents regarding student transportation issues.
Reported delays, accidents or other traffic and transportation situations to supervisor.
Maintained order among passengers and explained safety rules and hazards.
Prepared reports that stated total number of students, hours worked or mileage.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Operated a variety of machinery and tools safely and efficiently.
Worked effectively in team environments to make the workplace more productive.
Completed day-to-day duties accurately and efficiently.
Dishwasher
Auburn Oaks Care Center
Aubrun
Disposed of glassware that had been broken or chipped according to safety procedures.
Assisted in preparing salads and desserts when requested by chefs or supervisors.
Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
Maintained adequate levels of cleaning supplies for washing dishes.
Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
Ensured timely availability of clean dishes for various meal services.
Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
Replenished soap dispensers with detergent when necessary.
Swept and mopped floors at end of shift to comply with sanitary regulations.
Sanitized surfaces after each use following standard sanitation practices.