Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mindy Quintero

Bristol,TN

Summary

Results-oriented Assistant Store Manager offering 6 years of increasing revenue and profitability and managing loss and shrinkage. Well-versed in inventory control, buying and merchandising for perishable and non-perishable goods. Energetic and productive with ability to thrive in customer-focused, fast-paced environment.

Used All apps and windows to input confirmation of merchandise received into system.

Accomplished Assistant management skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Verified contents of inventory loads against shipping papers to confirm accuracy.

Professionally interacted with customers to promote 100 % customer service ratings.

Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.

Seasoned Assistant management with 6 years of extensive retail and management experience. Efficient and industrious individual dedicated to driving optimal customer satisfaction. Recognized for reversing downward trends by overhauling systems, processes and training programs.

Helped set new routes to maximize deliveries and cut fuel costs, saving and work hours per month.

Determined with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balances targets with resources and optimizes long-term success.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Used straps and pads to safely load and pack 52 -foot delivery truck.

Obtained customer signatures on delivery receipts per day to verify delivery for documentation.

Used hand trucks and manual and electric pallet jacks to safely lift and move packages.

Visionary individual with more than 6 years working as Managing Director for community organization. Highly communicative and experienced in Community events. Strengths in strategic planning, efficiency and team building.

Studious offering years of extensive experience in Inand Retail. Top-tier skills in business and operations management. Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities.

Forward-thinking with extensive knowledge of Sales and profit. Known for success in industries and leading employees to complete tasks. Dedicated to efficient conflict resolution and excellent Customer services.

Ambitious Managing Director with excellent Management skills. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value.

Talented professional with expert sales, Composed personal known for having excellent drive. Insightful Job Managing with 8 years of customer service experience.

Detail-oriented with years of experience. Expert in Executing and delivering results ,industry protocols with proven history of leading shifts with excellent guidance and employee leadership. Trained in Area of expertise and committed to punctuality.

Overview

15
15
years of professional experience

Work History

Assistant Store Manager

Food City
Bristol , VA
08.2021 - 03.2024
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.

Assistant Store Manager

Walmart
Bristol , VA
03.2009 - 08.2021
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Supervised and evaluated staff of Number 220 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Responded to customer concerns, working with manager to raise customer satisfaction ratings by 100% in 8 years.
  • Analyzed and interpreted store trends to facilitate planning.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Walked through store areas everyday to identify and proactively resolve issues negatively impacting operations.
  • Rotated merchandise and displays to feature new products and promotions.
  • Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Interviewed, hired and trained 100 + staff associates and equipped to comply with company policies and procedures.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Approved regular payroll submissions for employees.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.

Education

Pacific High School
San Bernardino, CA
06.1999

Skills

  • Goals and Performance
  • Staff Supervision
  • Product and Service Sales
  • Business Development and Planning
  • Scheduling
  • Sales
  • Budgeting
  • Inventory Control
  • Store Management
  • Staff Management
  • Cross-Selling
  • Sales Training
  • Sales Goals
  • Process Improvement
  • Cash Handling
  • Store Merchandising
  • Cleaning
  • Point of Sale Systems
  • Sales and Marketing
  • Purchasing
  • Cash Register Operation
  • Store Operations
  • Product Knowledge
  • Visual Merchandising
  • Key Performance Indicators (KPIs)
  • Business Initiatives Proficiency

Timeline

Assistant Store Manager

Food City
08.2021 - 03.2024

Assistant Store Manager

Walmart
03.2009 - 08.2021

Pacific High School
Mindy Quintero