Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mindy Rangel

Lower Salem,OR

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced OD TECH with over 8 years of experience in vision. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Certified OD TECH

National Vision
Woodburn, OR
05.2014 - Current
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Operated lensometers to orient and mark uncut lenses for eyeglasses.
  • Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
  • Adjusted and repaired new and previously purchased frames to satisfy customer demands.
  • Managed check-in and check-out procedures, verified patient information and submitted lens orders.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Acquainted patients with procedures and explained purpose of testing to establish consent.
  • Collaborated with optometry staff to reach individual and team goals.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Communicated with ophthalmic companies to keep inventory at appropriate levels.
  • Participated in community vision screenings and outreach programs to promote optometry services.
  • Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
  • Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
  • Assessed patients for eye issues and checked visual acuity, color plates and papillary function.
  • Cleaned or sterilized ophthalmic or surgical instruments.
  • Identified issues during preliminary exam and addressed concerns with physician.
  • Conducted binocular disparity tests to assess depth perception.

Optician

Walmart
Salem, OR
03.2008 - 01.2014
  • Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.

Education

GED -

Chemeketa
Salem, OR

Skills

  • Patient Examination
  • Patient Flow
  • Clerical Support
  • Machine Setups
  • Medical History Documentation
  • Patient Interviews
  • Preliminary Testing
  • Exam Prep
  • Clinical Documentation
  • HIPAA Guidelines
  • Patient File Updates
  • Examination Scheduling
  • Customer Relationships

Languages

Spanish
Native or Bilingual

Timeline

Certified OD TECH

National Vision
05.2014 - Current

Optician

Walmart
03.2008 - 01.2014

GED -

Chemeketa
Mindy Rangel