Mindy Richard
Thibodaux,LA
Summary
Dynamic sales professional with a proven track record at Lafourche Arc and now Once Upon A Time, excelling in exceptional customer service and cash handling. Recognized for fostering teamwork and enhancing client relationships, leading to increased repeat business. Adept at problem-solving and maintaining a welcoming environment, ensuring a memorable shopping experience for all customers.
Overview
7
7
years of professional experience
Work History
Sales Associate
Once Upon A Time, Estate & Antique Store
01.2025 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Decorator
Ta Dah Events & Planning
01.2018 - Current
- Implemented safety measures during installations to ensure guest wellbeing throughout the duration of each event.
- Established a strong reputation for delivering exceptional customer service and exceeding client expectations.
- Transformed venues into memorable spaces through expertly crafted decorative arrangements.
- Trained new hires on best practices in event decoration, fostering a culture of excellence within the team.
Gift Shop Coordinator
Lafourche Arc
03.2018 - 03.2024
- Generated repeat business from satisfied customers who praised the shop''s unique product offerings, excellent customer service standards, and overall shopping experience.
- Inspired team members to provide outstanding service to customers through regular coaching sessions, constructive feedback mechanisms, and ongoing skills development initiatives.
- Ensured smooth financial transactions with accurate cash handling, timely deposits, and thorough record-keeping practices.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Education
No Degree - Occupational Health And Safety
Louisiana Tech University
Ruston, LASkills
- Exceptional customer service
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Cash handling
- Friendly and outgoing
- Display setup
- Adapt to diverse groups
- Merchandise display
Timeline
Sales Associate
Once Upon A Time, Estate & Antique Store
01.2025 - Current
Gift Shop Coordinator
Lafourche Arc
03.2018 - 03.2024
Decorator
Ta Dah Events & Planning
01.2018 - Current
No Degree - Occupational Health And Safety
Louisiana Tech University
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