Mindy Salcido
Fruitland,ID
Summary
Dedicated Special Education Teacher focused on building students' strengths and confidence. Committed to providing students with firm guidelines, structure, routines and dependability to foster social and academic growth. Prepared to handle onsite, online or blended instruction.
Overview
13
13
years of professional experience
Work History
Customer Service Supervisor
DHL Express
Boise, ID
07.2000 - 02.2013
- Monitored customer service performance metrics, such as call response times, resolution rates, and customer satisfaction ratings.
- Assisted customers with product inquiries and resolving complaints promptly and professionally.
- Provided guidance and support to junior customer service representatives, including coaching and mentoring.
- Conducted regular team meetings with customer service staff to discuss issues or changes in policies and procedures.
Special Education Teacher
Fruitland High School
Fruitland, ID
08.2023 - Present
- Identified learning needs of students with disabilities and implemented appropriate interventions.
- Developed and implemented individualized education plans for students with special needs.
- Adapted curriculum materials as needed to meet individualized student needs.
- Established positive relationships with students and their families.
- Created a safe environment conducive to learning for special education students.
Education
Bachelor of Arts - Interdisciplinary Studies
Boise State University
Boise, ID12-2022
Missionary Studies
Boise Bible College
Garden City, IDSkills
- Problem-Solving
- Team Building and Leadership
- Curriculum Adjustments
- De-Escalation Techniques
- Verbal and Nonverbal Communication
- Team Collaboration
- Group and individual instruction
Timeline
Special Education Teacher
Fruitland High School
08.2023 - Present
Customer Service Supervisor
DHL Express
07.2000 - 02.2013
Bachelor of Arts - Interdisciplinary Studies
Boise State University
Missionary Studies
Boise Bible College