Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mindy Schlueter

Carrollton,GA

Summary

Technical sales professional with 15 years of industry experience in Information Security, Pre & Post Sales Engineering, Product Management and Leadership. Specializations include Public & Private Cloud security, Vulnerability Management, Compliance, Network Security, and Public Speaking. Public Cloud expertise includes cloud native application security across Azure, AWS, and GCP. Subject matter expert in cloud identity and access. I love talking to customers and helping them solve problems.

Overview

17
17
years of professional experience

Work History

Security Solution Engineer

Cisco
10.2023 - Current
  • Communicated complex technical concepts to prospective users clearly and with constant customer focus.
  • Established credibility with clients by demonstrating deep industry expertise and technical knowledge during engagements.
  • Delivered compelling product presentations and demonstrations to prospective clients, showcasing unique features and benefits.
  • Managed complex proof of concepts from initiation to completion, ensuring timely delivery and client satisfaction.
  • Collaborated with product development teams to identify and address customer needs, leading to improved product offerings.
  • Actively participated in trade shows and conferences as a company representative, generating leads that contributed to overall revenue growth.
  • Exceeded annual sales targets through diligent qualification, relationship-building, and closing of key deals.

Cloud Security Product Manager

Sonrai Security
01.2023 - 10.2023
  • Worked to design, implement and iteratively improve Sonrai Security SaaS product
  • Work with Microsoft, AWS, GCP, and service provider partners to Foster a collaborative relationship and augment native tooling capabilities
  • Lead a product wide UX transformation to improve usability and customer satisfaction
  • Managed stakeholder expectations effectively throughout the entire product development process.
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Skilled at working with customers to define needs and incorporate feedback on capabilities
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.
  • Coordinated design meetings and decisions with internal departments and teams.

Principal Solutions Architect

Sonrai Security
11.2021 - 01.2023
  • Worked with Enterprise Financial customers to define business needs in the area of public cloud security
  • Provide technical demonstrations, run POCs, respond to SIGs and RFPs, provide targeted use case focused demos, handle objections, and foster technical relationships
  • Area of focus is in the Cloud Identity and Data security space
  • Skilled at highlighting technical differentiators, building out lab environments to support use cases, and hunting for impactful findings to ensure technical wins

Cybersecurity Services Product Manager

Rackspace
05.2021 - 11.2021
  • Managed public cloud security services portfolio for securing applications hosted in AWS, GCP, and Azure
  • Fostered security services offerings from planning phase through to general availability and throughout product lifecycle
  • Maintained positive vendor relations to build strong partnerships.
  • Handled all aspects of security service architecture and development
  • Served as a thought leader and public speaker for all things public cloud security
  • Evaluated cloud native and 3rd party security solutions for integration into the services portfolio

Stealthwatch Technical Solutions Architect

Cisco
01.2018 - 01.2021
  • Served as a consultative technical advisor on how to secure on premise and cloud environments and architect solutions effectively in support of Cisco account teams
  • Proficient at providing product demos, consultative selling, leading POVs and ensuring effective implementation and success of solutions
  • Served as an escalation point in the area of cloud security for the security sales organization
  • Delivered in person test drives, workshops, and speaking engagements
  • Gathered valuable feedback from clients on product performance, sharing insights with engineering teams for continuous improvement efforts.
  • Recognized as Cisco Sales Champion in 2020 and 2021

Stealthwatch Product Owner

Cisco
01.2016 - 01.2018
  • Lead scrum teams in a lean agile environment to design and build security features to meet the needs of Stealthwatch users
  • Worked with internal and external stakeholders to define backlog for Stealthwatch releases based on emerging threats and rapidly evolving security landscape
  • Owned and prioritized product backlog
  • Translated technical requirements into user stories, bridging gap between development teams and non-technical stakeholders.
  • Facilitated communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations
  • Championed user-centric design principles throughout the development process to ensure exceptional user experiences.

Stealthwatch Customer Success Program Manager

Cisco (Lancope)
01.2015 - 01.2016
  • Managed processes and systems for data driven decision making for customer success organization
  • Developed KPIs and reporting for leadership
  • Presented metrics to executive audience monthly to gauge success and define areas of needed improvement
  • Created a data warehouse and Tableau reporting structure for tracking metrics in real time

Technical Solutions Architect

Comnexia Corp (Cisco VAR)
01.2013 - 01.2014
  • Assessed complex business needs of SMB clients and designed appropriate managed IT services utilizing Cisco and Microsoft network, collaboration, virtualization, infrastructure, and security technologies to fit client needs
  • Provided technical demonstrations, proposals, and POCs
  • Managed technical client relationship from initial sale throughout customer lifecycle

Security Solutions Sales Specialist - Team Lead

IBM
01.2011 - 01.2013
  • Inside Security Sales Specialist for IBM Security portfolio
  • Worked with customers to assess business needs, provide proposals, manage relationships, address budgetary constraints, and negotiate contracts
  • Built rapport with customers and assessed needs to make product recommendations and upsell
  • Served as a team lead responsible for writing and maintaining business process documentation, conducting cadence calls, providing regular reporting on sales metrics, and training of new team members
  • Exceeded sales targets by consistently meeting and surpassing quarterly quotas

Internet Security Systems – Technical Support Engineer III

IBM Security
01.2008 - 01.2011
  • Provided L2 and L3 technical support for IBM Internet Security Systems network security products including IPS, IDS, and NGFW technologies
  • Responsible for technical troubleshooting and resolution of network, software, and hardware related issues
  • Served as an escalation point and liaison between support and engineering
  • Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences

Education

Bachelor of Science - Computer Science

Georgia Institute of Technology
Atlanta, GA
01.2008

Skills

  • Requirements gathering
  • Solution design
  • Technical presentations
  • Cybersecurity
  • Complex Problem-solving
  • Troubleshooting and resolution
  • Agile
  • Software development lifecycle
  • API integration
  • Product demonstration
  • Competitor analysis

Timeline

Security Solution Engineer

Cisco
10.2023 - Current

Cloud Security Product Manager

Sonrai Security
01.2023 - 10.2023

Principal Solutions Architect

Sonrai Security
11.2021 - 01.2023

Cybersecurity Services Product Manager

Rackspace
05.2021 - 11.2021

Stealthwatch Technical Solutions Architect

Cisco
01.2018 - 01.2021

Stealthwatch Product Owner

Cisco
01.2016 - 01.2018

Stealthwatch Customer Success Program Manager

Cisco (Lancope)
01.2015 - 01.2016

Technical Solutions Architect

Comnexia Corp (Cisco VAR)
01.2013 - 01.2014

Security Solutions Sales Specialist - Team Lead

IBM
01.2011 - 01.2013

Internet Security Systems – Technical Support Engineer III

IBM Security
01.2008 - 01.2011

Bachelor of Science - Computer Science

Georgia Institute of Technology
Mindy Schlueter