Mindy Shupe
1521 Pennsylvania Ave Windsor,IL
Summary
Dynamic Business Office Manager with proven expertise in financial administration and office management honed at Evergreen Nursing & Rehabilitation Center. Excelled in optimizing workflows and enhancing team performance, achieving significant cost savings through vendor negotiations. Skilled in fostering customer relationships and leading teams with a positive attitude. Demonstrates exceptional problem-solving abilities and effective communication.
Overview
3
3
years of professional experience
Work History
Business Office Manager
Evergreen Nursing & Rehabilitation Center
05.2022 - Current
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
- Contributed to a successful annual audit by preparing thorough documentation in accordance with regulatory requirements.
- Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
- Coordinated office events and staff training sessions, boosting morale and enhancing skill sets across team.
- Oversaw recruitment and onboarding process for new employees, ensuring smooth integration into company culture and workflow.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
GED -
Sullivan High School
Sullivan, IL01-2008
Skills
- Account reconciliation
- Office management
- Payroll and budgeting
- Credit and collections
- Records management
- Business operations management
- Document management
- Payroll management
- Human resources
- Business recordkeeping
- Financial administration
- Contract monitoring
- Customer service
- Customer relationship management
- Positive attitude
- Teamwork
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Team collaboration
- Effective communication
- Customer Relations
- Team building
- Self motivation
- Professionalism
- Quality Control
- Time management abilities
- Business Analysis
- Communication Skills
Timeline
Business Office Manager
Evergreen Nursing & Rehabilitation Center
05.2022 - Current
GED -
Sullivan High School
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