Mindy St Louis
Pelham,NH
Summary
Accomplished Store Manager with a proven track record at Burlington, enhancing store operations and customer satisfaction through expert inventory management and effective team leadership. Skilled in multitasking and communication, successfully boosted sales performance by implementing strategic merchandise management. Excelled in customer service management, ensuring a positive shopping environment and resolving issues efficiently.
Overview
9
9
years of professional experience
Work History
Store Manager
Burlington
07.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Independent Merchandiser
Apollo
01.2024 - Current
- Increased sales by effectively setting up and maintaining product displays in various retail stores.
- Implemented loss prevention strategies, minimizing instances of theft or damage to merchandise.
- Maintained open lines of communication with supervisors for timely reporting of completed tasks and updates regarding any issues encountered.
- Coordinated seasonal promotions to drive sales during peak periods.
Store Manager
Burlington
03.2020 - 07.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Merchandise Manager
Burlington
06.2015 - 06.2020
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
Education
Diploma -
Old Town High School
Old Town, MEEarly Childhood Education - Education
Eastern Maine Community College
Bangor, ME07.2013
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Customer Service Management
- Training and mentoring
- Communication
Accomplishments
Was in charge and ran a Grand opening for a new Burlington retail store in July 2024. Hired and trained over 50 people in a just two weeks. Was head of setting up the store and was in charge of the process of 2300 cartons of merchandise getting to the floor before Grand opening day.
Timeline
Store Manager
Burlington
07.2024 - Current
Independent Merchandiser
Apollo
01.2024 - Current
Store Manager
Burlington
03.2020 - 07.2024
Merchandise Manager
Burlington
06.2015 - 06.2020
Diploma -
Old Town High School
Early Childhood Education - Education
Eastern Maine Community College