MINDY STRICKLIN
Alpharetta,USA
Summary
Dynamic leader with a proven track record at Hilton, adept in revenue management and team development. Excelled in enhancing guest services and implementing quality standards, significantly boosting satisfaction. Skilled in federal contracting and strategic sales, demonstrating exceptional cross-functional coordination and mental health advocacy. Achieves operational excellence by leveraging both hard and soft skills, without relying on numerical validation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Procurement Specialist
VeK Maschinenfabrik KG, Inc
Alpharetta, GA
09.2024 - Current
- Support Department of Defense contracts by sourcing and procuring critical spare parts
- Collaborate with distributors and suppliers to ensure timely delivery of high-quality components
- Facilitate contract bidding processes and maintain compliance with federal regulations
- Manage vendor relationships and ensure documentation accuracy
Team Lead
Panera Bread
North Druid Hills, GA
06.2024 - 09.2024
- Managed daily retail and marketing operations, ensuring customer satisfaction and quality control
- Oversaw inventory management, staff coordination, and adherence to company standards
- Consistently achieved operational goals and maintained perfect attendance
Sales Coordinator
Hilton
Stone Mountain, Georgia
01.2017 - 08.2021
- Managed sales activities and supported the sales team in achieving revenue targets
- Coordinated with clients to fulfill their accommodation and event needs
- Collaborated with marketing to create promotional materials and campaigns
- Implemented robust operational procedures for accurate revenue tracking
- Mentored team members in hospitality excellence standards
Front Desk Agent
Hilton
Stone Mountain, Georgia
06.2016 - 01.2017
- Provided excellent customer service at the front desk, including check-in, checkout, and guest assistance
- Managed reservations and ensured accuracy of guest information
- Maximized revenue through strategic upselling and room assignments
- Collaborated across departments to ensure seamless guest service
Housekeeping Inspector
Hilton
Stone Mountain, Georgia
11.2015 - 06.2016
- Inspected rooms to ensure cleanliness and adherence to hotel standards
- Coordinated with housekeeping staff to prioritize tasks and maintain efficiency
- Implemented quality control procedures that enhanced guest satisfaction
- Trained staff in operational excellence and brand standards
Education
Professional Development Series Certificate of Achievement -
Emergency Management Institute
01.2019
Skills
- Revenue Management and Financial Operations
- Quality Control and Standards Implementation
- Team Leadership and Development
- Guest Services Excellence
- Strategic Sales and Marketing
- Emergency Response and Safety Protocols
- Cross-functional Team Coordination
- Administrative Excellence
- Federal Contracting and Procurement Processes
- Mental Health Advocacy
Affiliations
National Alliance on Mental Illness (NAMI), Member
Certification
- Emergency Management & Response, Professional Development Series Certificate, Emergency Management Institute, 2019, Humanitarian Response to Conflict and Disaster, HarvardX, 2018, Multiple FEMA Emergency Management Institute Certifications, Fundamentals of Emergency Management, Emergency Planning, Leadership and Influence, Effective Communication, Decision Making and Problem Solving, Active Shooter Response
- Mental Health & Support Services, Certified Peer Specialist in Mental Health, Certification Pending, Partners In Change Life Coach, Georgia Peer Support Institute Training, QPR Gatekeeper Suicide Intervention Training, SOAR Training, Enrolled, Smart Recovery Facilitator Training, Enrolled
- Hospitality Management, Comprehensive Hilton University Certifications, Service with HEART, The FACTs about Great Guest Experiences, Hilton Honors Program Management, Revenue Management and Sales, Safety and Security Operations, Emergency Response Procedures, Happy@Hampton, Local Flavor, Bed Bug Training, The Hilton Way - Vision
Volunteer Experience
- Active member of community initiatives promoting housing rights and mental health awareness
- Organizer of campaigns supporting justice-impacted individuals and marginalized communities
Timeline
Procurement Specialist
VeK Maschinenfabrik KG, Inc
09.2024 - Current
Team Lead
Panera Bread
06.2024 - 09.2024
Sales Coordinator
Hilton
01.2017 - 08.2021
Front Desk Agent
Hilton
06.2016 - 01.2017
Housekeeping Inspector
Hilton
11.2015 - 06.2016
- Emergency Management & Response, Professional Development Series Certificate, Emergency Management Institute, 2019, Humanitarian Response to Conflict and Disaster, HarvardX, 2018, Multiple FEMA Emergency Management Institute Certifications, Fundamentals of Emergency Management, Emergency Planning, Leadership and Influence, Effective Communication, Decision Making and Problem Solving, Active Shooter Response
- Mental Health & Support Services, Certified Peer Specialist in Mental Health, Certification Pending, Partners In Change Life Coach, Georgia Peer Support Institute Training, QPR Gatekeeper Suicide Intervention Training, SOAR Training, Enrolled, Smart Recovery Facilitator Training, Enrolled
- Hospitality Management, Comprehensive Hilton University Certifications, Service with HEART, The FACTs about Great Guest Experiences, Hilton Honors Program Management, Revenue Management and Sales, Safety and Security Operations, Emergency Response Procedures, Happy@Hampton, Local Flavor, Bed Bug Training, The Hilton Way - Vision
Professional Development Series Certificate of Achievement -
Emergency Management Institute
Similar Profiles
Carley RichardsCarley Richards
Sales Agent at VeK MaschinenfabrikSales Agent at VeK Maschinenfabrik
Liam KörnerLiam Körner
IT Specialist at Maschinenfabrik Gustav Eirich GmbH & Co. KGIT Specialist at Maschinenfabrik Gustav Eirich GmbH & Co. KG
Vladyslav KondratenkoVladyslav Kondratenko
Assembly Engineer and Farm Equipment Manufacturing at Maschinenfabrik Bernard KRONE GmbH & Co. KGAssembly Engineer and Farm Equipment Manufacturing at Maschinenfabrik Bernard KRONE GmbH & Co. KG