- Modeling
- Ceramics/ pottery
- Marathon training
- Poetry
- Volunteer work
Mindy Tran
Summary
Compassionate sales professional with a strong background in client-facing roles. Guided clients through decision-making, managed payments, and scheduled appointments, fostering experiences that prioritize understanding and support. Seeking to leverage emotional intelligence and a calm presence within a mission-driven team, focusing on building trust and genuine connections.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Sales Setter
AO Globe Life
Remote
06.2026 - Current
- Secured benefits appointments for veterans and union workers by effectively following scripts and addressing objections
- Conducted 150–200 outbound dials daily to generate qualified leads and ensure consistent appointment scheduling
- Collaborated with team members to enhance customer engagement strategies.
- Maintained organized records of client interactions and follow-ups.
Receptionist
Nia Modern Nails
Addsion, IL
01.2016 - Current
- Cultivated long-term relationships with 150+ recurring clients through warmth and genuine care, enhancing client loyalty.
- Built long‑term relationships with 150+ recurring clients through warmth, consistency, and genuine care.
- Coordinated scheduling, communication, and payments to streamline client interactions and improve service delivery.
- Fostered a welcoming atmosphere that encouraged clients to return for future services.
Intern
City of Chicago Dept of Law
Chicago, Illinois
07.2025 - 08.2025
- Drafted and amended complaints addressing building code and licensing violations to support legal actions
- Organized case files and documentation in Litify to streamline access for legal review
- Organized case files and documentation using Litify
- Reviewed inspection reports to identify compliance and regulatory issues, ensuring adherence to legal standards
Radiology Receptionist
Duly Health & Care
Glen Ellyn, IL
03.2023 - 09.2023
- Served as first point of contact for patients, welcoming them with a warm demeanor.; helped patients feel comfortable and informed from the moment they arrived.
- Scheduled appointments while clearly explaining processes and patiently addressing questions.
- Collected payments and verified information with accuracy and professionalism.
- Enhanced skills in guiding individuals through emotionally charged decision-making processes. people through decisions in high‑emotion situations.
Data Analysis Intern
Global Tech
Remote
05.2023 - 08.2023
- Analyzed performance data to uncover actionable trends and opportunities for strategic improvement.
- Built interactive dashboards and detailed reports to enhance data-driven decision‑making.
- Conducted A/B testing to optimize messaging and elevate campaign outcomes.
Assistant Store Manager
Reformation
Dallas, Texas
01.2022 - 03.2023
- Oversaw operations, scheduling, and payroll in a fast‑paced, sales‑driven environment.
- Drove daily and weekly revenue goals while fostering a positive team culture.
- Resolved objections and escalations with emotional intelligence and effective communication.
- Managed operations, scheduling, and payroll in a fast-paced, sales-driven environment.
Education
Bachelor of Arts - Law
University of Arizona
Tucson, AZ08-2024
Master of Laws - Healthcare Compliance
University of Pittsburgh
Pittsburgh, PA2028
Skills
- Client relations
- Customer service
- Objection handling
- Lead generation
- Communication skills
- Time management
- Strong work ethic
Certification
She Sells Academy: Remote Closer (April 2026)
Interests
Timeline
Sales Setter
AO Globe Life
06.2026 - Current
Intern
City of Chicago Dept of Law
07.2025 - 08.2025
Data Analysis Intern
Global Tech
05.2023 - 08.2023
Radiology Receptionist
Duly Health & Care
03.2023 - 09.2023
Assistant Store Manager
Reformation
01.2022 - 03.2023
Receptionist
Nia Modern Nails
01.2016 - Current
Bachelor of Arts - Law
University of Arizona
Master of Laws - Healthcare Compliance
University of Pittsburgh
Additional Experience
- Barista & Server — Le Méridien Hotel (2021) • Pastry Chef & Barista — Tous Les Jours (2020–2021) • Women’s Department Manager — Urban Outfitters (2020–2021)
(All roles strengthened communication, upselling, and people‑reading skills.)
Volunteer Experience
Children’s Ministry Teacher
Mission Church — Bloomingdale, IL | Sep 2025 – Present
- Lead weekly classes of 15–25 kindergarten students
- Facilitate group activities and support positive learning environments
Legal Volunteer
Chicago Bar Association — Wills for Heroes | Sep 2025 – Present
- Trained in HotDocs document automation
- Assist attorneys with client intake and document preparation
- Serve as a witness during document execution
Education and Training
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