Mindy Udell

Reconciled accounts once we have received funds for the client's payroll.

Once Payroll specialist submits payroll I request the funds via drawdown wire.

During the six years at Paycom I trained new hires on my team.

• Verified validity of account discrepancies by investigating and obtaining information from sales and customers.
• Looked for fraudulent activity with client's accounts.
• Reconciled over 1200 accounts a day.

Managed clinic. Ordered all supplies. Coded all claims for insurance companies.

Collaborated with clinic staff to develop educational materials for patients, improving their understanding of treatment plans and overall health outcomes.

Increased patient retention rate through follow up calls and surveys after appointments.

• Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
• Scheduled all patients appointments, referrals, and prior authorizations for insurance purposes.
• Had very outgoing positive attitude. I understand that people are usually nervous about going to a doctor. I made sure that our patients were comfortable and treated well.

• Collaborated with management to establish branch goals, developing strategies to achieve them.
• Processed applications for new accounts.
• Conducted regular performance evaluations for teller staff, identifying areas for improvement.
• Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
• Reduced errors by implementing strict audit procedures and monitoring daily transactions.
• Managed teller schedules, ensuring adequate staffing levels during peak business hours.