MINDY UNDERWOOD
Rimrock,AZ
Summary
Reliable compassionate person, enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Courteous professional with substantial experience in caregiving industry and exceptional people skills. Skilled at monitoring client vitals, conducting light housekeeping and providing personal care. Communicative, responsive and good judgment individual with over 14 years of experience.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
Private Caregiver
Roseanne Bree
Page Springs, Cottonwood, AZ, CA
06.2022 - 08.2022
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Maintained clean, safe and well-organized patient environment.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Documented vitals, behaviors and medications in client medical records.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Entertained, conversed and read aloud to keep patients mentally alert.
Private Caregiver
Mary & Jhon Bassous
Camp Verde, AZ
08.2021 - 06.2022
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Maintained clean, safe and well-organized patient environment.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Documented vitals, behaviors and medications in client medical records.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Developed rapport to create safe and trusting environment for care.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medication as directed by physician.
- Monitored progress and documented patient health status changes to keep care team updated.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
Hostess, Bussing Tables & Room Service
Lake Arrowhead Resort & Spa
Lake Arrowhead, CA
05.2006 - 08.2007
- Informed servers of newly seated parties for speedy service.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Used Clover to accurately and efficiently verify restaurant receipts and complete end-of-day paperwork.
- Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Supervised server balance and monitored table turnover to accurately seat customers.
- Answered customer questions about hours, seating and menu information.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Rim Of The World Senior High School
Lake Arrowhead, CA05.2006
Skills
- Social Perceptiveness
- Needs Assessment
- HIPAA Compliance
- ADLs Assistance
- Heavy Lifting
- Progress Documentation
- First Aid Certification
- Bedsore Prevention
- Problem Identification
- Medical Reminders
- Client Transportation
- Grocery Shopping
- Verbal and Written Communication
- Respectful and Compassionate
- Client Records Management
- Behavior Redirection
- Attentive to People
Accomplishments
- Supervised team of 8 staff members.
- Documented and resolved Behavior Issues which led to positive results.
- Collaborated with team of 8 in the development of my clients ADL
- Managing clients house hold
- I helped Caregivers see other co-worker's abilities and what they could bring to the table
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Designed a more efficient Excel template to track and manage ADL personnel folder with calendars and daily Activities, exercise's, shopping, menu planning, scheduling medical appointments, Arranging caregivers work schedule's
Certification
Cottonwood Caregiver Certification Training Program
includes Two certificates
- Supervisory Care....Personal Care Direct Level of Care Courses
- Administration of Medication and Self-Administration, Control of Narcotic's and Routine Medications
Timeline
Private Caregiver
Roseanne Bree
06.2022 - 08.2022
Private Caregiver
Mary & Jhon Bassous
08.2021 - 06.2022
Hostess, Bussing Tables & Room Service
Lake Arrowhead Resort & Spa
05.2006 - 08.2007
High School Diploma -
Rim Of The World Senior High School
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