Mindy Watson
Saint Augustine,FL
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Empathetic, effective and motivated professional combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims.
Overview
23
23
years of professional experience
Work History
Medical Assistant
Pediatic Associates Kathleen Chartrand
Redmond, WA
09.2004 - 01.2024
- Organized patient charts before each day's clinic sessions began.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Paraeducator, Special Education
Snohomish School District
Snohomish, WA
09.2012 - 03.2020
- Administered various assessment tools such as standardized tests or informal observations.
- Monitored student progress and provided feedback to parents and school administrators on their academic performance.
- Supported classroom teachers in creating a positive learning environment for all students.
- Organized classroom materials and resources to facilitate an effective learning environment.
- Assisted in the development and implementation of individualized education plans for students with special needs.
- Collaborated with general education teachers to create differentiated assignments that addressed the varied abilities of all learners.
- Maintained accurate records of student attendance, grades, behavior reports.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Registered new patients into practice management software program accurately entering demographic information.
- Inspected equipment to ensure proper working order prior to use on patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Collected samples from patients for laboratory testing purposes.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Provided assistance to medical staff in performing minor surgical procedures.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Filed insurance claims forms in accordance with applicable regulations.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Administered injections, medications and treatments as directed by the physician.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Organized charts, documents and supplies to maintain team productivity.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Incorporated outside records into charts and EHR.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Measured vital signs and took medical histories to prepare patients for examination.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Gastrointestinal Technician
University of Washington Medical Center Digestive
Seattle, WA
06.2015 - 05.2016
- Educated patients on pre-procedure instructions, post-procedure care, and other related topics.
- Collected specimens from patients for laboratory testing purposes according to established protocols.
- Assisted in the preparation of patients for gastrointestinal procedures, including obtaining vital signs and patient history.
- Provided assistance with surgical preparations when requested by attending physician.
- Utilized sterile techniques when preparing equipment or materials for use in a procedure.
- Managed inventory of medical supplies used in the gastrointestinal department.
- Assisted physicians during endoscopic procedures such as colonoscopies and upper GI endoscopies.
- Adhered to operating and safety procedures during cleaning, disinfecting, and sterilizing endoscopes and equipment.
- Use aseptic techniques to sterilize endoscopes, forceps, snares and other endoscopic tools and equipment.
- Prepared collected specimens for cytological, microbiological and pathological analysis.
Medical Assistant
Northwest Hospital & Medical Center OBGYN
Seattle, WA
01.2014 - 09.2015
- Looking forward to applying well-developed Medical Assistant skills, an Enthusiastic cheerful personality style, and energetic work ethic to an accomplished medical team environment
- I am looking for a great team of Health care Professional who I can help and serve desire to Make a difference in our community.
- Organized patient charts before each day's clinic sessions began.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Handled general office duties to support administrative staff during peak hours.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Contacted medical facilities to schedule patients for admission.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Swedish Health Weight Loss Services
SwedishAmerican Hospital
Seattle, WA
04.2011 - 09.2011
- Provided personalized weight loss advice to clients.
- Assisted clients in setting realistic goals and objectives related to healthy eating habits.
- Identified areas where additional support or guidance was needed, providing appropriate referrals as necessary.
- Collaborated with other healthcare professionals to ensure quality care for all patients.
- Assessed body composition and BMI, following health protocols.
Med Staff + Temp
2150 north 107 Street, suite 400
Seattle, WA
04.2005 - 08.2011
- Provided support to management in areas such as recruitment, training, performance reviews, and disciplinary actions.
- Conducted regular meetings with staff to discuss progress, challenges, and opportunities for improvement.
- Identified potential risks associated with staffing operations and developed solutions accordingly.
- Participated in the planning of special events and promotions for the organization.
- Resolved conflicts between staff members in a timely manner while maintaining professionalism.
- Facilitated communication between departments to ensure smooth workflow.
- Organized client meetings to provide project updates.
- Analyzed key performance indicators to identify effective strategies.
- Audited company's legal documents to verify compliant policies and procedures.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Monitored operations and reviewed records and metrics to understand company performance.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Assessed company operations for compliance with safety standards.
- Maintained positive working relationship with fellow staff and management.
- Assisted in the onboarding process for new hires, preparing necessary documents and resources.
- Supported project management processes, tracking deadlines and updating project statuses.
Medical Assistant
Nick Bolthouse Maim Staffing Allied Health
Seattle, WA
01.2008 - 01.2010
- Researched best practices for implementing evidence-based instructional strategies.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Medical Assistant
Group Health Orthopedic
Bellevue , WA
01.2007 - 05.2009
- Organized patient charts before each day's clinic sessions began.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Surgical Services Assistant
Evergreen Healthcare Surgical Services OR
Kirkland, WA
06.2006 - 01.2008
- Ensured that all instruments were sterilized properly before use.
- Assisted with positioning of patient on operating table prior to beginning of procedure.
- Answered incoming calls from patients regarding their surgery schedule or related questions.
- Followed strict protocols for infection control practices within the OR setting.
- Organized, cleaned and maintained supplies in the operating room.
- Provided assistance to surgeons during procedures.
- Assisted with prepping and transporting patients to surgical rooms.
- Responded quickly to physician requests for additional supplies or instruments during surgical procedures.
- Prepared OR rooms with appropriate instruments, supplies and medications according to surgeon's preference cards.
- Transported specimens to laboratory for testing purposes.
- Ensured that all equipment was functioning correctly prior to use in surgery suites.
- Processed specimens according to departmental policies and procedures.
Medical Assistant
Crystal Osterstrom Evergreen Clinic Family Clinic
Redmond, WA
01.2004 - 12.2004
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Organized patient charts before each day's clinic sessions began.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Dermatology Medical Assistant
Evergreen Professional Hospital Plaza, Dr. Copperi
Kirkland, WA
01.2004 - 09.2004
- Medical Assistant/Clinical Internship, 2 months
- Hands-on experience assisting surgeon with Facial plastic surgery.
- Assisted dermatologists in examining patients and performing minor procedures such as skin biopsies, suture removal, and cryotherapy.
- Instructed patients on proper skincare techniques and provided education regarding skin diseases.
- Conducted follow-up calls with patients after their visit to ensure satisfaction with care received.
- Provided support to the dermatology team by answering phones, responding to emails, filing paperwork.
- Ordered lab tests for patients and collected specimens for analysis when necessary.
- Performed patient intake, including taking vital signs, medical history, and insurance information.
- Administered injections of medications prescribed by the physician according to protocol.
- Communicated effectively with other healthcare professionals regarding patient care plans.
- Organized medical charts prior to provider review; entered notes into EHR system accordingly.
- Cleaned and maintained medical equipment following procedures and standards.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Organized charts, documents and supplies to maintain team productivity.
- Changed dressings on wounds to prevent infection and check for healing.
- Processed orders for medical supplies and lab equipment.
Receptionist
Mental Health Northwest
Bothell, WA
01.2002 - 09.2003
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Monitored office supplies inventory and placed orders when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Laboratory Tech Assembler
RJC Enterprises, LLC
Woodinville, WA
06.2001 - 06.2003
- Maintain accurate inventory records of all materials used in the manufacturing process.
- Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
- Monitor stock levels of raw materials needed for upcoming production runs.
- Perform minor repairs on defective parts or products during the assembly process.
- Test assembled products for accuracy and functionality prior to final packaging.
- Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
- Performed visual and mechanical quality verifications to meet customer specifications.
- Operated precision tools and equipment to perform dimensions without error.
Education
Associate of Arts - Medical Assisting
Lake Washington High School
Kirkland, WA06-2004
Skills
- Medical Assistant skills
- Enthusiastic cheerful personality style
- Energetic work ethic
- Certified Phlebotomist
- Refill RX
- Passing out Medications
- 911 calls
- Autoclaving
- Equipment cleaning and sterilization skills
- Excellent patient/ and Doctor communication and listening
- Excellent eye/ hand coordination
- Injection Medications shots
- Excellent patient Tender Loving Care Skills (TLC)
- Four years customer service experience
- One year social service office support experience
- Basic insurance billing and medical records knowledge
- Proficient skills in MS Word, Excel, and phone communication skills
- Certification Nursing Assistant (CNA)
- Sterile Technique Methods
- Aseptic Technique Procedures
- Anesthesia turn over rooms
- Auto clave testing and cleaning Technique
- Transporting pt
- Cidex cleaning Technique
- Surgical Instrument knowledge
- Computer knowledge with EPIC, Cerner
- Prepping charts for schedule
- Prepping PT for surgery
- Able to do EKG
- Shot for depo
- Give Immunizations shot child and adults
- Rooming PT performing Vital signs
- Suture removal
- Wrapping Bandages for wound PT with MRSA
- Bandage Dressing with splints
- Help with X-ray
- Blood draws
- Phone messages
- OB/GYN procedures
- Clinical applications
- Sterile technique
- Certified in Basic Life Support (BLS)
- Wound care specialist
- Medical Transcription
- Family Education
- Medical terminology proficiency
- Wound care and irrigation
- EKG set up and monitoring
- Infection control procedures
- Direct Patient Care
- Medical terminology knowledge
- Equipment Sterilization
- Medical Procedures
- Professional Bedside Manner
- Vital Sign Monitoring
- Patient Scheduling
- HIPAA Compliance
- Data Entry
Otherprofessionalexperience
- 1995-1996, International Missions, Japan
- 03-2012 - 05-2014, Stay Home Wife and Mother to our Daughter.
- 4-05 - 8-2011, Summer. Med Staff + Temp 2150 north 107 Street, suite 400 Seattle, WA 98133 JoAnne Chamberlain. 206-361-84194
- 04-2011, Swedish Health Weight Loss Services.
- 2010-2011, University Washington Medical Digestive Diseases
- 2008 - 2010, Maxim Staffing Solution Allied Health, Nick Bolthouse, 9709 third Ave N.E Suite 309, Seattle Wa 98115 206-729-7315
- 2007, Group Health Orthopedic Bellevue Medical Center.
- 06-2006 - Evergreen Surgical Services SSA, Evergreen Healthcare., 12-2007 Maria Shields 425-899-3446 Evening Shift 2-10:30 Monday-Fridays, full time.
- 12-06, Dr. Jerry Maliner, 1-541-465-3272
- 03-07, Evergreen Dermatology Center 12303NE 130th Lane Suite 330 Kirkland, WA 98034, Dr. Sloan 425-941-9328 Cell
- 05-07, Med+Temps, 2625 Northup Way, Bellevue, WA 98004, Office 425-60, 2-5775, Karla Wheeler2004-2005
- 09-2006 - 12-2006, Bellevue, Issaquah Cardiology 425-444-8626 Donna
- 12-2005 - 08-2006, Arbor Place Assisted Living Community Bothell-Everett Hwy, Everett, WA 98208. Office 425-338-3227. Heather Taggart.
- 2005, Pediatric Associates, Inc., P.S. Serving Pedi care Clinic of Bellevue. Kathleen Chartrand 425-828-2252, 2700 Northup Way Bellevue WA, 98004
- 2004, Evergreen Health Clinic in Family Clinic in Redmond. Aug-Dec 2004. Crystal Osterstrom 425-882-5020, 8301 161st Ave. NE, Suite 308, Redmond WA
- 2004 - March-April, Dr. Copperier Office - Evergreen Professional Hospital Plaza Medical Assistant/Clinical Internship, 2 months Hands on experience assisting surgeon with Facial plastic surgery
- 2004-2002, Laboratory Tech Assembler, RJC Enterprises, LLC, Woodinville, WA
- 2002, Receptionist, Mental Health Northwest, Bothell, WA
Additional Information
8 years
Phone
(425) 269-5767
Job Profile
Looking forward to applying well-developed Medical Assistant skills, an Enthusiastic cheerful personality style, and energetic work ethic to an accomplished medical team environment. I am looking for a great team of Health care Professional who I can help and serve desire to Make a difference in our community.
References
- Mark & Anne Marie Bauman, 1910 Sun Flower Dr, Walla Walla College Place, WA, (509) 529-9794, Friends from church. Professional, Engineering.
- Rosa Redondo, 425-894-1949
- Michelle Brain Brandser Nurse, 1-206-818-1637
- Rob Bramlett, HR 1-206-321-7086
Timeline
Gastrointestinal Technician
University of Washington Medical Center Digestive
06.2015 - 05.2016
Medical Assistant
Northwest Hospital & Medical Center OBGYN
01.2014 - 09.2015
Paraeducator, Special Education
Snohomish School District
09.2012 - 03.2020
Swedish Health Weight Loss Services
SwedishAmerican Hospital
04.2011 - 09.2011
Medical Assistant
Nick Bolthouse Maim Staffing Allied Health
01.2008 - 01.2010
Medical Assistant
Group Health Orthopedic
01.2007 - 05.2009
Surgical Services Assistant
Evergreen Healthcare Surgical Services OR
06.2006 - 01.2008
Med Staff + Temp
2150 north 107 Street, suite 400
04.2005 - 08.2011
Medical Assistant
Pediatic Associates Kathleen Chartrand
09.2004 - 01.2024
Dermatology Medical Assistant
Evergreen Professional Hospital Plaza, Dr. Copperi
01.2004 - 09.2004
Medical Assistant
Crystal Osterstrom Evergreen Clinic Family Clinic
01.2004 - 12.2004
Receptionist
Mental Health Northwest
01.2002 - 09.2003
Laboratory Tech Assembler
RJC Enterprises, LLC
06.2001 - 06.2003
Associate of Arts - Medical Assisting
Lake Washington High School
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