Summary
Overview
Work History
Education
Skills
Timeline
Generic

Minea Richardson

Sacramento,CA

Summary

Achieve a challenging assignment in a cutting edge environment

Overview

7
7
years of professional experience

Work History

SSP

Safestreets, USA
08.2024 - Current
  • 3rd party security system installer for ADT
  • Help homeowners create customized Smart Security solutions for their personal needs
  • Customized installation, troubleshooting, and demonstration of Google Smart Home systems

Delivery Driver

Doordash
03.2020 - 08.2024
  • Food delivery for Doordash
  • Receiving orders via dasher app
  • Promptly delivering orders using customer instruction

Member Experience Associate

AAA/A3 Smart Home
12.2019 - 03.2020
  • Operate automatic call distribution (ACD) telephone set and PC Windows-based applications
  • Properly answer and accurately process incoming telephone calls regarding service and other related areas
  • Accurately enter information, including any special service considerations, in system application
  • Process credit card and member billing transactions via available applications

Retail sales associate

AT&T
07.2019 - 12.2019
  • Sell all products and services offered by the Company
  • Meet all sales objectives
  • Complete customer contracts and warranties, accept customer payments
  • Basic troubleshooting of devices

Business/Gov’t Support

Verizon Wireless
08.2017 - 05.2019
  • Work with national business and government customers
  • Growing business within existing accounts
  • Identifying and tailoring solutions to fit customer needs

Education

Certification Program - Electrical Technician

InterCoast College
01.2025

General Education Diploma -

Treasure Island Job Corps
01.2009

Skills

  • Customer Service/ Sales/ Marketing
  • Customer Care/Call Center
  • Ability to soak up information
  • Data Entry/alphanumeric files
  • Telephone etiquette
  • Multi-Line phone systems
  • Face to face customer service etiquette
  • Self-motivated
  • Cashier experience/cash handling

Timeline

SSP

Safestreets, USA
08.2024 - Current

Delivery Driver

Doordash
03.2020 - 08.2024

Member Experience Associate

AAA/A3 Smart Home
12.2019 - 03.2020

Retail sales associate

AT&T
07.2019 - 12.2019

Business/Gov’t Support

Verizon Wireless
08.2017 - 05.2019

Certification Program - Electrical Technician

InterCoast College

General Education Diploma -

Treasure Island Job Corps
Minea Richardson