Mineka Arnold
Atlanta,GA
Summary
Motivated clinical pharmacist with 5+ years of experience leveraging a clinical background to act as a resource to scientific experts, cultivating and maintaining relationships. Key achievement: Developed a collaborative tool resulting in an 11% increase in productivity and reaching over 900 healthcare providers.
Overview
5
5
years of professional experience
Work History
Clinical Pharmacist
Carelon Rx/ Elevance Health
05.2021 - Current
- Proactively developed a department specific member and provider engagement plan for scientific exchange with high priority cases which supports the TA scientific objective
- Identified, assisted and communicated gaps in workflow, provider expectations, needs and priorities with leadership which increased engagement by 60%
- Identified training barriers, shared best practices, and communicated learnings needed to effectively engage in scientific exchange with providers
- Maintained regular communication with both TA teams and other clinical operation departments to review and support ongoing activities and insights
- Sustains clinical, scientific, and technical expertise in specific TA through continuous leanings and knowledge related to the most updated scientific literature
Pharmacy Manager
Walgreens
06.2019 - 04.2021
- Reduced the quality and error rate by 20% through improving staff performance and overcoming compliance barriers
- Facilitated one of the largest acquisitions in the State of Georgia acquiring approximately 300 new patients resulting in a 60% retention rate achieved by streamlining extraordinary customer care and timeliness service
- Increased customer service by more than 100%
- Hired, trained and coached an 11-person team that safely prepares and distributes over 2,500 scripts weekly
- Received exceeding expectations in 2022 and 2023 performance reviews
Education
Master of Business Administration -
Western Governors University
10.2024
Doctor of Pharmacy -
University of Tennessee
05.2018
Bachelor of Science - Cellular Biology
University of Georgia
05.2015
Skills
Diabetes
Obesity
Hypertension
Hyperlipidemia
Accomplishments
- Clinical presentations on the clinical trial results for Wegovy (Semaglutide injection, 2.4mg) to the clinical pharmacy diabetes polypharmacy team consisting of more than 40 team members., 03/01/22
- Clinical presentation on the updated statin treatment guideline recommendations for diabetic patients., 05/01/23
- Received exceeding expectations in 2022 and 2023 performance reviews.
Timeline
Clinical Pharmacist
Carelon Rx/ Elevance Health
05.2021 - Current
Pharmacy Manager
Walgreens
06.2019 - 04.2021
Master of Business Administration -
Western Governors University
Doctor of Pharmacy -
University of Tennessee
Bachelor of Science - Cellular Biology
University of Georgia
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