Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Minerva Gonzalez

Kekaha,HI

Summary

With over two decades in the hospitality industry, including roles at Hyatt Resort kauai, I excel in meeting high-clientele demands with exceptional customer service. Bilingual and detail-oriented, my experience spans from managing a sportfishing venture to running a cleaning business, showcasing my adaptability and commitment to excellence.

live on Kauai since 2016

Overview

22
22
years of professional experience

Work History

Costumer Service

Hospitality Industry
Kauai, HI
12.2024 - 12.2024

I've been working in the hospitality industry for twenty-two years, on land and at sea. My husband and I own a sport-fishing business on Kauai.

I worked for a few years at Hyatt Resort and Tortilla Republic as a server before COVID.

I'm a hard worker, willing to learn, and work with others.

I'm a responsible individual.

I have a small side cleaning business. (Clean sweep)

Sportfisherwoman

Global
Worldwide, International
01.2003 - 12.2024
  • Identified needs of customers promptly and efficiently.

Education

USA Captain Lic -

Navigation School USCG
Florida City, FL
11-2016

High School Diploma -

CostaRica
Costarica High School
01-1998

Free Course - Computers

Microsoft 365
On Line

Skills

  • Excellent customer service skills
  • Customer service understanding
  • Bilingual in English and Spanish
  • I'm familiar with the needs of guests and high-clientele demands
  • Very detail-oriented, with high standards of cleanliness
  • Trustworthy
  • Driver's License

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Costumer Service

Hospitality Industry
12.2024 - 12.2024

Sportfisherwoman

Global
01.2003 - 12.2024

USA Captain Lic -

Navigation School USCG

High School Diploma -

CostaRica

Free Course - Computers

Microsoft 365
Minerva Gonzalez