MINERVA KNUDSON
El Paso,TX
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 15 years of performance.
Skilled at providing clerical support and public interaction. Excels in data entry and database administration.
Overview
15
15
years of professional experience
Work History
FINANCIAL AID SPECIALIST
EPCC
06.2015 - Current
- Assisted families in navigating complex federal and state regulations to successfully secure funding for their education expenses.
- Support Processing Team in awarding aid and reviewing incoming financial aid application data and documents.
- Review and process reports related to incoming Institutional Student Information Records (ISIRs) to resolve discrepancies and ensure accuracy.
- During peak time, handle Financial Aid students by myself on campus,
CLERK
EPCC
01.2012 - 05.2015
- Performed clerical duties including typing, filing, and completion of forms;
- Helping students to fill out financial aid applications.
- Assist in the registration process as it relates to financial aid eligibility and other special programs; assist with workshops and presentations.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
WORKSTUDY
EPCC
02.2009 - 12.2011
- Secure and protect the privacy of documents and information
- Sort, organize, and maintain office records and files accurately
- Upload digital files and data
- Organize and archive files
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Education
Associate of Arts - Accounting, Business, And Economics
EPCC
El Paso, TX08.2017
Associate of Arts -
EPCC
El Paso, TX08.2016
Bachelor of Business Admin - Human Resources Management
INST TECN DE CIUDAD JUAREZ
Ciudad Juarez08.2015
Skills
- Verbal Communication Effective oral, written, telephone, and interpersonal communication skills
- Constantly keeping sensitive information classified and complying with all Federal regulations mandated; Maintain records and entry logs of student data forms daily Ability to research, evaluate information, and report final results
- Customer Service Experience providing highly effective customer service to students, parents, faculty, staff, and visitors as needed Proficient working independently and as a part of a team
- Clerical Support Experienced in providing clerical service in a fast-paced environment and managing multiple complex projects Document Management; I am experienced with Microsoft Word Office and Excel and am familiar with software programs for data entry, files, and records Maintain files and reviewed reports for completion; enter new or revised data into the computer system
- Assessment of results of financial aid applications and additional documentation to ensure accuracy and completeness; where discrepancies are found, make corrections before processing
- Review information from federal databases (NSLDS, INS, and Selective Service) for information concerning compliance with federal rules and regulations
- Assist students with completing applications and guide them in further handling the application Interview students to determine financial aid needs and make suggestions based on those needs;
Awards And Acknowledgements
- Employee of the month / December 2018
- Leadership Academy / Class of 2015
Goals
To streamline office operations by implementing efficient organizational systems and increasing productivity through effective communication and and time management skills.
References
- Gaston Aguirre, FA Specialist VA - Veterans Affairs, 915-497-9646
- Anthony Prieto, EPCC Financial Aid Specialist, 915-373-8483
- Lorena Pescador, FA Specialist Electronic Processes - Financial Aid Office, 915-373-8203
Languages
English
Spanish
Timeline
FINANCIAL AID SPECIALIST
EPCC
06.2015 - Current
CLERK
EPCC
01.2012 - 05.2015
WORKSTUDY
EPCC
02.2009 - 12.2011
Associate of Arts - Accounting, Business, And Economics
EPCC
Associate of Arts -
EPCC
Bachelor of Business Admin - Human Resources Management
INST TECN DE CIUDAD JUAREZ
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