Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Minerva Metcalfe

Silver City,NM

Summary

Reliable and thorough with a strong work ethic, with varied employment experience in hospitality, conservation, and food service industries, and extensive practice in interpersonal communication. Recognized for efficiency, adaptability, organizational skills, and team collaboration

Overview

4
4
years of professional experience

Work History

Hospitality Crew Member

Motel Ile d'Orleans/Quebec adventure tours
05.2024 - 07.2024
  • Practiced motel housekeeping, prioritizing the comfort of guests and cleanliness of rooms while tracking inventory for supplies
  • Helped manage bike rentals, provided bilingual customer service, and answered tourists' inquiries
  • General maintenance including yard work, painting and basic repairs

Business Manager

Self Employed
04.2023 - 08.2023
  • Managed inventory of supplies and ingredients for a small bakery
  • Developed recipes for specific dietary restrictions such as gluten free and vegan, with an emphasis on local and organic ingredients, while following food safe practices
  • Maintained positive relations with customers and other farmer's market vendors, developing good standing within the community
  • Managed transactions, calculating all costs needed for supplies, cost of products, and profit, organizing up to 7 large batches of goods single-handedly per day

Eco Monitor Crew Member

Youth Conservation Corps
06.2020 - 06.2023

natural area restoration, water quality monitoring

  • Monitored wildlife populations, focusing on the effects of human impact on their environment and health, while managing data collection and bird banding
  • Worked to restore natural riparian areas
  • Mentored younger crew members on proper equipment use, respect for natural spaces, and team collaboration
  • Collaborated with community organizations to learn and raise awareness about environmental issues

Pastry Chef

The Buckhorn Saloon and Opera House
01.2022 - 04.2023
  • Restocked and tracked inventory of pastry supply as well as developing various weekly special desserts, managing up to 5 recipes in one shift
  • Maintained clean and organized kitchen workspace, ensuring compliance with health regulations and proper kitchen etiquette
  • Collaborated with front-of-house team to enhance overall customer experience, receiving positive feedback on service and quality.

Baker/assistant Shopkeeper

The Mint Chip Creamery
04.2021 - 12.2021
  • Kept stock of handmade ice cream products and baked goods in addition to developing recipes for menu expansion
  • Practiced proper food safety, etiquette, organizational skills and time management
  • Managed customer service operations, including taking orders and responding to inquires, serving over 20 customers per shift

Garden crew member

Youth Conservation Corps
05.2021 - 06.2021
  • Collaborated with crew members to create sustainable and aesthetically pleasing garden spaces
  • Learned about plant care and environmentally friendly practices

Education

Bachelor of Arts - International Studies

University of New Mexico
Albuquerque, NM
05.2027

High School Diploma -

Aldo Leopold Charter School
Silver City
05.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Safe Food Handling
  • Hospitality service expertise
  • Handling Complaints
  • Product Promotion
  • Cleaning and organization
  • Wildlife monitoring
  • Ecological restoration
  • Cross-cultural communication

Languages

French
Limited Working
Spanish
Limited Working

Timeline

Hospitality Crew Member

Motel Ile d'Orleans/Quebec adventure tours
05.2024 - 07.2024

Business Manager

Self Employed
04.2023 - 08.2023

Pastry Chef

The Buckhorn Saloon and Opera House
01.2022 - 04.2023

Garden crew member

Youth Conservation Corps
05.2021 - 06.2021

Baker/assistant Shopkeeper

The Mint Chip Creamery
04.2021 - 12.2021

Eco Monitor Crew Member

Youth Conservation Corps
06.2020 - 06.2023

Bachelor of Arts - International Studies

University of New Mexico

High School Diploma -

Aldo Leopold Charter School
Minerva Metcalfe