Minerva Ramirez
Grand Prairie,TX
Summary
Strong communicator with excellent organizational and time management skills. Reliable with QAQC Assistant that efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
28
28
years of professional experience
Work History
QAQC Assistant
Hawk Electrical
10.2023 - Current
- Played an integral role in supporting the Quality Assurance (QA) inspector by actively participating in data entry tasks, meticulously ensuring the completion of checklists, and conducting thorough reviews of entries to guarantee accuracy and compliance with established standards. Demonstrated a keen eye for detail by verifying the completeness of folder entries and the proper filing of all documents, contributing to the maintenance of a well-organized and efficient documentation system. To further enhance operational efficiency, I took the initiative to create digitized checklists that not only facilitated the inspection process but also streamlined data management and record-keeping. This initiative not only improved the accuracy and speed of inspections but also provided the inspector and the company with a more effective tool for monitoring and tracking progress.
Assistant Manager
Air Compressor Solutions
05.2022 - 09.2023
- Managed compliance to keep organization operating within legal and regulatory guidelines. Improved safety procedures to promote employee well-being and safety and protect company from potential liability. Managed filing system, entered data and completed other clerical tasks. Assisted coworkers and staff members with special tasks on daily basis. with inspections , costumer complaints, and created checklist's to assist the Inspectors with the daily inspections to be accurate. Performed research to collect and record industry data.
ADMINISTRATIVE OFFICE MANAGER
SMART BUSINESS SOLUTIONS
04.2021 - 05.2022
- Tax preparation, managing multiple businesses for the owner, notary services, credit repair, bookkeeping, accounting, data entry, assisting with corporate business decisions, helping clients, answering phones, scheduling appointments, marketing, and collecting customer balances.
OWNER
MINERVA'S KITCHEN AT IT'S BEST
11.2016 - 01.2022
- Managed the business, handled marketing on social media and the website, oversaw daily operations including food preparation, dishwashing, cash and card transactions, and management of staff.
REFERRAL SPECIALIST
CK KIDS
01.2018 - 04.2018
- Data entry, referrals for fostering children in Texas. Contacting foster parents for information, scheduling appointments, and answering phones.
CHIEF OPERATIONS MANAGER
WEETOTS PEDIATRICS
08.2005 - 09.2017
- Direct the financial or budget activities of an organization to fund operations, maximize investments, or increase efficiency. Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continued operations, maximize returns on investments, or increase productivity. Negotiate or approve contracts or agreements with suppliers, distributors, federal or state agencies, or other organizational entities. Appoint department heads or managers and assign or delegate responsibilities to them. Preside over or serve on boards of directors, management committees, or other governing boards. Prepare or present reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting businesses or program services. Medical billing (submitting claims to clearinghouse and ensuring they were accepted for processing patient A/R follow up referrals, answer phones, manage 50+ employees, credentialing doctors for the practice, maintaining the doctors' DEA's, DPS, insurance, and scheduling patients.
OFFICE MANAGER
SKYLIGHT APARTMENTS
01.2005 - 08.2009
- Obtain agreements from property owners to place properties for sale with apartment leases. Monitor fulfillment of purchase contract terms to ensure that they are handled promptly. Rent properties or manage rental properties. Give buyers virtual tours of properties in which they are interested, answer phones, and handle daily cash.
VOLUNTEER CLERICAL ASSISTANT
TEXAS DEPARTMENT OF HUMAN SERVICES
08.2004 - 12.2004
- Coordinate communication between patients, family members, medical and administrative staff, and regulatory agencies. Refer patients to appropriate healthcare services. Investigate and resolve patient inquiries or complaints. Explain policies, procedures, and services to patients. Operate communication systems and perform clerical duties.
BILLING SPECIALIST
WALTER LEON MD
10.1996 - 12.2004
- Arrange for debt repayment or establish repayment schedules based on customers' financial situations. Locate and monitor overdue accounts using computers and various automated systems. Answer customer questions regarding problems with their accounts. Record information about the financial status of customers and the status of collection efforts. Schedule appointments for patients, collect copays, verify insurance benefits, and handle filing and data entry.
Education
High School Diploma -
NORTH GRAND PRAIRIE HIGH SCHOOL
01.1992
Skills
- Data Entry
- Billing/Collections/Accounts Receivables
- Information Protection
- OSHA/HIPAA compliant
- Staff Hiring/Firing
- HR
- Employee Supervision
- Facility Management
- Customer Service
- Bookkeeping/ Payroll Processing
- Operations/Office Management
- QAQC Electrical inspections
- Project Coordination, support and implementing digital documentations to assist on a day to day for the QAQC Inspectors
Timeline
QAQC Assistant
Hawk Electrical
10.2023 - Current
Assistant Manager
Air Compressor Solutions
05.2022 - 09.2023
ADMINISTRATIVE OFFICE MANAGER
SMART BUSINESS SOLUTIONS
04.2021 - 05.2022
REFERRAL SPECIALIST
CK KIDS
01.2018 - 04.2018
OWNER
MINERVA'S KITCHEN AT IT'S BEST
11.2016 - 01.2022
CHIEF OPERATIONS MANAGER
WEETOTS PEDIATRICS
08.2005 - 09.2017
OFFICE MANAGER
SKYLIGHT APARTMENTS
01.2005 - 08.2009
VOLUNTEER CLERICAL ASSISTANT
TEXAS DEPARTMENT OF HUMAN SERVICES
08.2004 - 12.2004
BILLING SPECIALIST
WALTER LEON MD
10.1996 - 12.2004
High School Diploma -
NORTH GRAND PRAIRIE HIGH SCHOOL