Minerva Ramirez

Oversaw daily operations including scheduling, staffing, and medical record review for accuracy and completeness. Handled administrative tasks such as payroll, budget management, and acted as a liaison between patients, families, therapists, and staff. Verified patient insurance information and billing documents, maintained billing records, and addressed patient inquiries promptly. Managed accounts receivable reconciliation and ensured timely patient statement distribution. Coordinated with third-party payers, handled payment collection efforts, and facilitated prompt bill payments. Utilized Practice Perfect and ClaimMD for invoicing and maintained provider data in credentialing database system.Acted as a regulatory compliance resource for staff, assisting with provider enrollment processes and credentialing requests. Ensured adherence to tiered data access guidelines and completed enrollments for Medicaid, Medicare, and private insurance plans. Managed facility and user credentials, facilitated NPI number setup, and maintained profile information. Handled employee concerns, administered benefit plans, oversaw hiring processes, and maintained HIPAA and OSHA compliance in the office.

Manage office of 15-20 employees and 6 providers, managed employee schedules, payroll, hire/ terminate employees, manage provider schedule, TVFC vaccines, order supplies for the facility, answer phones, schedule appointments, billing , call on patient balances, AR , manage billing

Tax Preparations, manage multiple businesses for the owner, Notary, credit repair, bookkeeping, accounting, data entry, assist owner with corporate business decisions, help clientele, answer phones, schedule appointments, marketing, collect any balances customers had.

• Cook, managed the business, market the business on social media and website, run daily duties( cooked the food, wash dishes, prepare food for the orders, handle cash and credit card transactions, managed helper's )

Data entry, referrals for fostering children in the State of Texas, contact foster parents to gather information, schedule appointments, answer phones.

Direct or coordinate an organization\'s financial or budget activities to fund operations, maximize investments, or increase efficiency. Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity. Negotiate or approve contracts or agreements with suppliers, distributors, federal or state agencies,
or other organizational entities. Appoint department heads or managers and assign or delegate responsibilities to them. Preside over or serve on boards of directors, management committees, or other governing boards. Prepare or present reports concerning activities, expenses, budgets, government statutes or rulings,or other items affecting businesses or program services. Medical Billing ,Referrals ,Answer phones , manage 50+ employees, Credentialing Doctors for the practice, maintaining the Doctors DEA's , DPS, Insurance, schedule patient

Obtain agreements from property owners to place properties for sale with apartment leases. Monitor fulfillment of purchase contract terms to ensure that they are handled in a timely manner. Rent properties or manage rental properties. Give buyers virtual tours of properties in which they are interested, answer phones, handle daily cash.

Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies. Refer patients to appropriate health care services or resources. Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution. Explain policies, procedures, or services to patients using medical or administrative knowledge. Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address. Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary. Perform clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, and
sorting mail.

Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. Locate and monitor overdue accounts, using computers and a variety of automated systems. Answer customer questions regarding problems with their accounts. Record information about financial status of customers and status of collection efforts, scheduling appointments for patients, collect copays verify insurance benefits , filing, and Data Entry.