Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Minerva Solano

Snellville,GA

Summary

Organized and efficient professional with a background in front desk operations and patient care. Experienced in appointment scheduling, medical documentation, and adherence to HIPAA regulations, ready to enhance patient experiences in a dynamic healthcare setting. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

8
8
years of professional experience

Work History

Medial Assistant

Grupo Medico Norcross
Norcross, Georgia
08.2023 - 11.2023
  • Assisted healthcare professionals with patient exams and procedures.
  • Scheduled patient appointments and managed office calendar effectively.
  • Recorded patient medical histories and vital signs accurately.
  • Maintained cleanliness and organization of exam rooms and medical supplies.
  • Communicated with patients to explain treatment plans and follow-up care.
  • Collaborated with team members to improve workflow efficiency in the clinic.
  • Utilized electronic health record systems for accurate patient documentation.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Scheduled appointments for patients via phone and in person.
  • Collected samples from patients for laboratory testing purposes.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Collected, labeled and stored laboratory specimens properly prior to testing.

Front Desk Receptionist

Atlas Employment Services Inc.
Conyers, Georgia
10.2019 - 03.2023
  • Managed incoming calls and directed inquiries accurately.
  • Provided information about services offered by the agency.
  • Assisted in maintaining front desk cleanliness and orderliness.
  • Ensured a welcoming atmosphere for all guests at the office.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Completed basic bookkeeping and document filing.
  • Drafted professional business documents, spreadsheets, and correspondence.

Front Desk Receptionist

Eastside Medical
Snellville, Georgia
11.2015 - 09.2017
  • Managed incoming calls and directed inquiries accurately.
  • Assisted in maintaining front desk cleanliness and orderliness.
  • Provided patients with information regarding the procedure.
  • Interpreted Spanish speaking patients
  • Documented and/or entered patient information adequately in the system.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Assisted with scheduling appointments for clients and visitors.

Education

Medical Assistant - Medical Assistant

United Education Institute
Stone Mountain, GA
05-2023

Skills

  • Patient care
  • Electronic health records
  • Vital signs measurement
  • Medical terminology
  • Injection administration
  • Appointment scheduling
  • Medical documentation
  • Laboratory sample collection
  • Time management
  • Customer service
  • Team collaboration
  • Electrocardiography (EKG)
  • Direct patient care
  • Appointment setting
  • Electronic medical records
  • Appointment reminders
  • Vital signs and examinations
  • Patient assessments and care
  • Vital signs monitoring
  • Inventory and supply management
  • Patient assessments
  • Medical records management
  • Specimen labeling
  • Clinical documentation

Accomplishments

  • United Education Institute Student Ambasador

Languages

Spanish
Native/ Bilingual
English
Full Professional

References

References available upon request.

Timeline

Medial Assistant

Grupo Medico Norcross
08.2023 - 11.2023

Front Desk Receptionist

Atlas Employment Services Inc.
10.2019 - 03.2023

Front Desk Receptionist

Eastside Medical
11.2015 - 09.2017

Medical Assistant - Medical Assistant

United Education Institute

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