Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
20
20
years of professional experience
2
2
Languages
1
1
Spanish
1
1
year of post-secondary education
Work History
IT Finance & Administration Support
Texas A&M University-San Antonio
05.2022 - Current
Ordered office supplies when needed; kept track of stock levels to ensure adequate supply is always available
Created monthly financial statements, budget summaries, inventory reports and other related documents
Provided administrative support to senior management in a fast-paced environment, including scheduling meetings, coordinating travel arrangements and preparing documents
Answered incoming calls and emails promptly; responded to inquiries from internal or external customers in a timely manner
Provided assistance with special projects as requested by supervisors or managers
Implemented effective document control processes to ensure accurate tracking of all correspondence between departments
Performed data entry using various databases; ensured accuracy of information entered into system
Utilized computer software to complete various administrative tasks
Created and managed database systems to store and organize information
Performed invoicing and budget tracking tasks to monitor financial progress
Attended industry events and conferences to network with other businesses
Created detailed spreadsheets for tracking financial data or other important information
Verified order accuracy and tracked company shipments to confirm on-time arrivals
Calculated product quantities and ordered new items to prevent shortages
Collected, sorted and delivered mail for staff members and customers.
Administration Assistant /Accounting/Marking
Ride Connect Texas
03.2018 - 05.2022
Created spreadsheets and maintained databases utilizing Microsoft Excel
Handled phone calls professional manner and responded to customer inquiries promptly
Helped managers in other departments with projects as needed
Processed invoices accurately in accordance with company policy and procedures
Composed emails, letters and other correspondence on behalf of senior management team
Built and maintained relationships with vendors and other external contacts
Greeted visitors warmly and professionally upon arrival at office premises
Organized office operations and procedures, such as filing systems, data entry, mail distribution and bookkeeping
Assisted with staffing, including finding staff when employees called out on short notice
Utilized strong organizational skills to prioritize tasks efficiently while meeting deadlines
Handled highly sensitive, proprietary business information with discretion
Optimized travel arrangements based on executive's travel needs and preferences
Coordinated travel arrangements for employees in compliance with company policies
Assisted with preparation of presentations for internal and external clients
Maintained office inventory by assisting with supply orders
Prepared agendas and materials for meetings and conferences
Maintained calendars and schedules to set appointments for management team
Resolved issues, escalating major conflicts and concerns to appropriate personnel
Assisted executive management team in making informed decisions by providing timely and accurate administrative support
Assisted staff with computer usage
Created, maintained and entered information into databases
Maintained scheduling and event calendars
Operated office equipment, such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctions
Maintained timekeeping information and submitted and processed payroll
Mailed newsletters and promotional materials to keep customers up-to-date with company happenings
Reviewed work completed by other employees to verify proper spelling and grammar
Prepared conference and event materials, such as flyers, and invitations.
Front Desk/Administrative Associate/Bulletin Editor
Holy Name Catholic Church
04.2013 - 04.2018
Provided administrative support on special projects as requested by executive team
Managed calendar schedules for multiple staff members including scheduling appointments and coordinating events
Performed receptionist duties such as answering phones, greeting visitors, directing inquiries or providing general information to callers and visitors
Developed and maintained filing systems to organize documents effectively
Reconciled accounts payable and receivable statements on monthly basis
Organized company-wide events such as conferences, seminars, workshops
Maintained accurate records of customer interactions in order to provide better service
Utilized Microsoft Office Suite programs to create presentations and spreadsheets for management review
Processed invoices, purchase orders, expense reports and other financial documents in a timely manner
Prepared agendas for weekly staff meetings and took minutes during meetings
Collaborated with cross-functional teams across departments to ensure smooth business operations
Greeted visitors and callers and handled inquiries and directed them to appropriate persons according to needs
Created, maintained and entered information into databases
Operated office equipment, such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctions
Ordered and dispensed supplies to maintain office inventory
Prepared conference and event materials, such as flyers, and invitations
Operated electronic mail systems and coordinated flow of information, internally, and with other organizations
Developed and maintained internal and external company Web sites.
Education
Bachelor of Business Administration in Human Resources Management -
Texas A&M University San Antonio
San Antonio, TX
05.2024
MBA - Business Administration Management
Texas A&M University
San Antonio, TX
08.2024 - Current
Skills
Organizational Skills
Resource Allocation
Task Prioritization
Attention to Detail
Excel spreadsheets
Software Diagnostics
Data entry proficiency
Scheduling and Planning
End-user support
Business Administration
Team Building and Leadership
Languages
Spanish
Native or Bilingual
Certification
Notary Public Commission
H&R Block Fundamentals of Tax Preparation I & II
Nationally Registered Certified Medical Assistant
Essentials of Wound Management
Level I Basic Catechist Certification
Early Engagement Program
Health Program's Biological Measures & Dietary Recall Training
SIM net LI Access White Belt
SIM net LI Excel White Belt
SIM net LI Word White Belt
SIM net LI Power Point White Belt
Technical Support Fundamentals, Coursera
Operating System & You, Coursera
The Bits & Bytes of computer Networking,Coursera
Foundations of Project Management,Coursera
Project Execution, Coursera
Project Planning, Coursera
Project Initiation, Coursera
Digital Marketing, Hubspot Academy
Content Marketing, Hubspot Academy
Digital Advertising, Hubspot Academy
Inbound Marketing, Hubspot Academy
Social Media Marketing, Hubspot Academy
Social Media Marketing II, Hubspot Academy
Timeline
MBA - Business Administration Management
Texas A&M University
08.2024 - Current
IT Finance & Administration Support
Texas A&M University-San Antonio
05.2022 - Current
Administration Assistant /Accounting/Marking
Ride Connect Texas
03.2018 - 05.2022
Front Desk/Administrative Associate/Bulletin Editor
Holy Name Catholic Church
04.2013 - 04.2018
Bachelor of Business Administration in Human Resources Management -