Minerva Rosales
Plant City,FL
Summary
Dynamic administrative professional with extensive experience at Marjon Specialty Foods, excelling in records retrieval and scheduling. Proven track record in enhancing operational efficiency and fostering strong client relationships. Skilled in documentation control and adept at problem-solving, contributing to improved productivity and quality standards across diverse teams.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
19
19
years of professional experience
Work History
Administrative Assistant/Head of HR
Marjon Specialty Foods
05.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Managed filing system, entered data and completed other clerical tasks.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files, for 310+ employees.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes for over 30 calls and emails .
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships for over 40 customers through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Established administrative work procedures to track staff's daily tasks.
Production Supervisor
Marjon Specialty Foods
05.2017 - 05.2020
- Established clear priorities and production quality standards.
- Achieved on-time shipments goal by empowering employees to continued success.
- Resolved issues quickly to maintain productivity goals.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Managed team of 50 production associates, overseeing productive production processes and meeting all deadlines.
- Managed internal operational standards and productivity targets.
Shipping Coordinator/Inspector in Quality Assurance and Quality Control
Marjon Specialty Foods
05.2016 - 05.2017
- Oversaw warehouse crew stocking inventory and preparing loads.
- Reviewed paperwork to determine priorities and set schedules.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Completed precise measurements using special tools.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Identified and documented quality discrepancies for management to develop resolutions.
- Inspected incoming and outgoing materials for accuracy and quality.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
Produce Production Line
Marjon Specialty Foods
07.2013 - 05.2016
- Resolved problems, improved operations and provided exceptional service.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
Line Operator
Global Technologies Industries
06.2012 - 07.2013
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Assembled products according to changing daily work orders and specific customer needs.
- Read and interpreted documents to reach maximum productivity and achieve quality objectives.
- Loaded and unloaded product on and off conveyor line by routinely lifting up to 10 pounds.
Production Team Leader
Marjon Specialty Foods
05.2010 - 06.2012
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Conducted routine inspections to check quality and compliance with established specifications.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Made sure that products were produced on time and are of good quality.
- Maintained organized work area by cleaning and removing hazards.
Production Line Worker
Marjon Specialty Foods
03.2007 - 05.2010
- Boxed, labeled, and transported items to support assembly operations.
- Performed hand-finishing of final products after assembling component parts for items.
- Collaborated with other production workers to achieve smooth running of production line.
- Followed instructions to make products in line with customer specifications.
Plant Specialist(planting/mending)
Roberts Nursery Landscape & Lawns
01.2006 - 02.2007
- Researched composition of soil to determine effects on plant growth.
- Altered soil types to grow different types of plants in non-native environments.
- Predetermined spaced interval with dibble to hand-dig planting holes.
- Maintained and reported condition of area to promote proper techniques.
Education
GED -
Simmons Career Center
Plant City, FL05.2008
Skills
- Filing
- Reception oversight
- Records retrieval
- Scheduling
- Bookkeeping
- Phone call answering
- Expense reporting
- Documentation and control
- Document retrieval
- Billing statement management
- Billing department support
- Billing and accounting support
Timeline
Administrative Assistant/Head of HR
Marjon Specialty Foods
05.2020 - Current
Production Supervisor
Marjon Specialty Foods
05.2017 - 05.2020
Shipping Coordinator/Inspector in Quality Assurance and Quality Control
Marjon Specialty Foods
05.2016 - 05.2017
Produce Production Line
Marjon Specialty Foods
07.2013 - 05.2016
Line Operator
Global Technologies Industries
06.2012 - 07.2013
Production Team Leader
Marjon Specialty Foods
05.2010 - 06.2012
Production Line Worker
Marjon Specialty Foods
03.2007 - 05.2010
Plant Specialist(planting/mending)
Roberts Nursery Landscape & Lawns
01.2006 - 02.2007
GED -
Simmons Career Center
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