Minerva Santa-Perez
Martinsburg,WV
Summary
A candidate that is focused on developing team members to commitment, professionalism, and dedication. Skilled in managing staff and ensuring the highest level of leadership to support team members and youths.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Interim Supervisor
Board Of Child Care Of The United Methodist Church
2024.01 - Current
- Evaluated employee performance and coached and trained to improve weak areas.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Collaborated with management to develop strategic plans for continuous improvement and growth.
Youth Care Professional Lead
Board Of Child Care Of The United Methodist Church
2023.03 - 2024.01
- Completed clear and concise documentation of youth behavior and actions.
- Evaluated needs of youth and outlined measures to address.
- Attended Trauma-Informed Care (TCI) trainings to enhance staff and youth safety during physical intervention.
- Aided with crisis intervention by redirecting negative behaviors and offering peer assistance.
- Utilized system model to teach youth coping skills in accordance with individualized treatment plans.
Licensed Foster Parent
Children's Home Society/WVDHHR
2020.02 - 2023.02
- Transported children to and from doctor's appointments.
- Prepared weekly reports concerning progress behavior of children.
- Administrated medication as needed to all children.
- Built solid and trusting support with children and families.
Material Handler/Trainee/Leader
McKesson Medical Surgical
2016.04 - 2023.02
- Helped train new employees in safe practices and company procedures.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Onsite Manager
Resource Employment Solutions
2009.04 - 2016.02
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Managed, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Spanish Major -
Marshall University
Huntington, WVHigh School Diploma -
Martinsburg High School
Martinsburg05.2002
Skills
- Positive Reinforcement
- Multicultural Sensitivity
- Effective Communication
- Trauma-Informed Care
- Analytical and Critical Thinking
- Supervision and leadership
Certification
- First AID/CPR American Red Cross March 2023
- AMAP Training - November 2023
Languages
Spanish
Native or Bilingual
Timeline
Interim Supervisor
Board Of Child Care Of The United Methodist Church
2024.01 - Current
Youth Care Professional Lead
Board Of Child Care Of The United Methodist Church
2023.03 - 2024.01
Licensed Foster Parent
Children's Home Society/WVDHHR
2020.02 - 2023.02
Material Handler/Trainee/Leader
McKesson Medical Surgical
2016.04 - 2023.02
Onsite Manager
Resource Employment Solutions
2009.04 - 2016.02
Spanish Major -
Marshall University
High School Diploma -
Martinsburg High School
- First AID/CPR American Red Cross March 2023
- AMAP Training - November 2023
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