Minerva E Gamboa

Provide administrative support for the West Coast Supply Chain Operations. Work closely with recruiting and other HR partners to oversee the timely processing of employee documentation to ensure a smooth onboarding of new hires.

Responsible for preparing and facilitating engaging new hire orientation, training, and serving as the first point of contact for employee inquiries within the distribution centers.

Send a welcome orientation email to new hires prior to their first day. Keep track of the no-call, no-shows, reschedules, and submit termination requests for new hires who withdraw from the position.
Greet new hires on-site, and ensure they have brought the correct IDs to assist with completing the I-9 process, if needed.
Show new hires how to access online orientation remotely or on-site, and how to accurately record time.
Utilize reporting to track new hire orientation and onboarding task status.
Schedule an ASL interpreter to attend orientation when there are new hires who require that service, and reschedule any new hires who did not show up for orientation.

Process Auditor, attention to detail, sense of confidentiality, and a desire for enabling continuous improvement.

Supports ensuring high levels of accuracy, customer service, and operational standards through the performance of operational process audits to drive process compliance and improvement.

Worked with limited supervision to support the quality control program by performing process audits associated with receiving, returns inspection, product put-away, picking, and packing, supporting the assessment of root cause analysis for processing errors by communicating audit results, and observing abnormalities in process design and execution to leadership.

Drafted reports summarizing audit results while highlighting any irregularities or inconsistencies found during the process. Ensured timely completion of all assigned tasks within set deadlines.

Assisting Area Managers in daily operations such as:

-Production edits, errors, and validations for each employee.

- Assist in the making and/or reviewing of Batch Heather for the 2nd shift, making sure every employee is in the correct department, with their corresponding time.

-Take attendance, and pass a note to the managers of all the NCNS and absences. (Attendance Tracker)

- Take productivity of every employee every 2 hours through WarehouseManagemenAnd send a final report at the end of the day, with the units processed, and the goal of the day.-

-Leave PO comments on the Inbound Daily trailers for accuracy in the MIP.

- MIP research to ensure all inventory is physical in the building, looking on the floor, through MicroStrategy, POW, MHE, and COT for the VAS department, assisting in the finding and solution of aged freight.

- Clear lane 1 (jackpot lane) by the end of the day, looking up the status of every carton, and making sure it's put back in its correct department, and processed if needed.

Maintained office supplies inventory by checking stock to determine inventory levels, anticipating needed supplies, placing orders, and expediting orders for supplies.

- Managed incoming calls while providing information or transferring callers to appropriate personnel.

*ALL STAR 08/26/2022 - 08/31/2023

- Support the business by ensuring inventory and orders are accurately audited, processed, assembled, efficiently packed, and shipped.

Comply with job rotation and work where designated within the department and building.

- Material handling involves repetitive bending, reaching, standing, walking, and lifting 50 lb boxes.

- Complete receiving and/or shipping documentation, as required.

Utilize best practices, follow standard operating procedures and reference aids, continuously look for areas of improvement, and communicate suggestions to leadership as appropriate.

Inspected returned merchandise for damage or defects before restocking shelves or returning it to suppliers and vendors.

- Resolved discrepancies between physical count results and system-generated reports.

- Fostered positive working relationships with internal staff members while providing superior customer service.

- Adhered strictly to company policies regarding quality control measures throughout the shipping process.

Translated documents from English to Spanish and vice versa for various clients.

• Provided written translations of legal, medical, and technical documents.
• Provided administrative support to the executive team, including scheduling meetings and managing calendars.
• Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
• Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
• Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
• Cash handling, keeping a report of all the money that was paid, and making bank deposits at the end of the day.

• Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
• Drafted and prepared a variety of legal documents including memoranda of law, discovery responses, correspondence to clients and opposing counsels.
• Maintained case files in accordance with firm policy.
• Attended client meetings to take notes on progress or changes needed to be made in cases.
• Greeted clients at office visits ensuring their needs were met efficiently and professionally.
• Provided administrative support such as scheduling meetings, arranging travel plans, creating expense reports, maintaining calendars, answering phones, photocopying and scanning documents .
• Assisted clients with inquiries related to their cases via phone or email communication.
• Maintained accurate cash balances and reconciled discrepancies.
• Processed incoming payments, including checks and electronic fund transfers.
• Prepared bank deposits in accordance with established procedures.