Minette Campos
Cedar Park,TX
Summary
Dedicated caregiver with a proven track record at Private Care, excelling in compassionate client care and medication coordination. Skilled in building strong relationships and delivering exceptional service, I effectively monitored health and well-being, ensuring clients received personalized support. Committed to enhancing quality of life through active listening and tailored assistance.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
29
29
years of professional experience
Work History
Caregiver
Private Care
06.2023 - Current
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Maintained entire family's schedule and organized events.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Assisted with daily living activities, running errands, and household chores.
Customer Service
EcoClean Austin
09.2015 - 06.2023
- Resolved guest inquiries punctually and politely for professional customer service.
- Met customer service objectives by providing superior customer service to Language-speaking customers.
- Monitored and reported technical issues to deliver quality customer service.
- Managed business customer service, responding to requests and concerns promptly.
- Collaborated with customer service team to achieve seamless customer experience.
- Provided sales and customer service assistance to walk-in traffic
- Worked with customer service to handle escalated customer issues.
- Assessed and resolved customer service problems and executed solutions.
- Provided outstanding customer service.
- Provided exceptional customer service to clients, responding to questions effectively.
- Provided exemplary customer service to guests.
- Answered client queries and complaints to provide strong customer service.
- Upheld high standards for customer service and led by example.
Administrative Assistant
Girling Healthcare
09.1996 - 05.2006
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Assisted coworkers and staff members with special tasks on daily basis.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed filing system, entered data and completed other clerical tasks.
Skills
- Documentation
- Compassionate client care
- Verbal and written communication
- Medication coordination
- Client documentation
- Basic housekeeping
- Relationship building
- Customer relations
- Service standard compliance
- Hospitality and accommodation
- Customer education
- Calm demeanor
- Active listening
Timeline
Caregiver
Private Care
06.2023 - Current
Customer Service
EcoClean Austin
09.2015 - 06.2023
Administrative Assistant
Girling Healthcare
09.1996 - 05.2006