MING CHOU
PORTLAND,OR
Summary
Driven and resourceful administrative professional with 8+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
14
14
years of professional experience
Work History
EXECUTIVE ADMINISTRATIVE ASSISTANT FOR COMMUNITY SERVICES
NORTH CLACKAMAS SCHOOL DISTRICT
07.2023 - Current
- Assists with payroll preparation and enters data into cumulative payroll document
- Coordinates meetings and catering
- Attends bi-weekly and monthly meetings and created and distributed meeting minutes presentations, photocopying and scanning documents
- Attends bi-weekly and monthly meetings and created and distributed meeting minutes
- Seamlessly interacts with colleagues to plan and completes special projects
- Balancing end of the month financial reporting
- Handles scheduling for executive's calendar and prepares meeting agenda and materials
- Schedules appointments and handles calenders for senior leadership
- Seamlessly interacts with colleagues to plan and complete special projects
- Organizes and updated schedules for executives
- Handles confidential and sensitive information with discretion and tact
- Screens calls and emails and responds accordingly to support executive correspondence
- Manages time efficiently in order to complete all tasks within deadlines
- Works well independently and in a team setting, providing support and guidance
ADMINISTRATIVE ASSISTANT FOR FACILITY USE
NORTH CLACKAMAS SCHOOL DISTRICT
05.2021 - 07.2023
- Coordinated facility use reservations for twenty-five schools in the North Clackamas area
- Oversaw the maintenance and custodial care of school facilities when rented by the community or internal employees
- Ensured each event rental client is provided timely responses and manages an appropriate event planning timeline
- Provided technical support and trainings for district employees to ensure they are current in using our scheduling software
- Maintained positive relationships throughout the district with secretaries, administrators, facility operations, custodial staff, risk management, principals, and vice principals
- Provided excellent customer service for community partners and community users while strictly following board policy and regulations in regard to facility use
- Organized complex schedules each season and helps distribute gym time among youth organizations
- Helped maintain a balanced relationship between the schools and community use and handles conflict with ease and communication.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Scheduled office meetings and client appointments for staff teams.
- Developed strategies to streamline and improve office procedures.
LEGAL ASSISTANT/PARALEGAL
LISSA KAUFMAN LAW LLC
04.2017 - 05.2021
- Experienced legal assistant with a strong command of family law in the state of Oregon, including sensitive cases such as: divorce, custody, modifications, restraining orders, dependency, adoption, and related family law matters
- Handled confidential information and prepares discovery letters, motions, subpoenas, and judgments for attorneys and clients
- Coordinated client intakes with a high-level of care and attention to detail as they deal with traumatizing and high-stress situations such as domestic violence
- Maintained positive relationships with court staff, opposing counsels, legal assistants, and office staff in the Portland and Clackamas area
- Coordinated client meetings regarding discovery, coordinated conferences, handled billing, and schedules, and updated appointments on the firm's monthly calendar.
EDUCATIONAL MERCHANDISE SPECIALIST
DIMENSIONS EDUCATIONAL RESEARCH FOUNDATION / NATURE EXPLORE PROGRAM
04.2015 - 03.2017
- Handled customer complaints while maintaining a positive and friendly disposition
- Managed item fulfillment, invoicing, and digital marketing needs
- Crafted marketing messages including: photography for company resource guide, web store, e-news, and social media accounts including Facebook and Instagram.
BAR MANAGER
TRIPLE NICKEL PUB
02.2013 - 03.2015
- Partnered closely with owners on menus, inventory monitoring, and purchasing
- Key holder and shift lead for opening and closing restaurant operations including: supervising front of house staff and, managing daily bank deposits
- Managed staffing and shift needs for 6 front of house employees
- Resolved any customer needs and concerns.
BARTENDER
TRIPLE NICKEL PUB
06.2012 - 02.2013
- Performed open and closing duties of the pub
- Maintained quality customer service in a fast-paced environment.
RESEARCH ANALYST
DISCOVERORG
02.2010 - 03.2011
- Researched information primarily through outbound phone calls and online research
- Prepared source data by compiling, organizing, and verifying incomplete information
- Wrote summaries of relevant information collected from verbal and written sources.
Education
Multimedia Productions, Photojournalism, and Mandarin Chinese -
Portland Community College
Portland, OR01.2012
Skills
- Adobe Acrobat Pro DC
- Adobe Lightroom
- Microsoft Word
- Excel
- Google Drive including Google Sheets and Google Docs
- Scheduling Software (Facilitron)
- Red Rover
- Megamation
- Operations
- Customer Relations (Netsuite)
- Google Suite
- Case and Client Management Software (Clio)
- Statewide Case Filling and Research Databases (Oregon eCourt Case Information, and Oregon Odyssey)
- Licensed Notary Public of Oregon
- IVisions
- Parent Square
- Frontline Applicant
- Spreadsheet Tracking
- Information Confidentiality
- Master Calender Management
- Meeting Support
- Accounting
Volunteer Experience
Indigo Animal Rescue, Beaverton, OR, Social Media Chairman, 01/01/22, 01/01/23, Developed, implemented, and maintained strategic social media communications via Instagram., Promoted awareness of the rescue’s mission and information regarding adoptable animals., Attended monthly board meetings to discuss upcoming events, financials, and adoptions statuses.
Timeline
EXECUTIVE ADMINISTRATIVE ASSISTANT FOR COMMUNITY SERVICES
NORTH CLACKAMAS SCHOOL DISTRICT
07.2023 - Current
ADMINISTRATIVE ASSISTANT FOR FACILITY USE
NORTH CLACKAMAS SCHOOL DISTRICT
05.2021 - 07.2023
LEGAL ASSISTANT/PARALEGAL
LISSA KAUFMAN LAW LLC
04.2017 - 05.2021
EDUCATIONAL MERCHANDISE SPECIALIST
DIMENSIONS EDUCATIONAL RESEARCH FOUNDATION / NATURE EXPLORE PROGRAM
04.2015 - 03.2017
BAR MANAGER
TRIPLE NICKEL PUB
02.2013 - 03.2015
BARTENDER
TRIPLE NICKEL PUB
06.2012 - 02.2013
RESEARCH ANALYST
DISCOVERORG
02.2010 - 03.2011
Multimedia Productions, Photojournalism, and Mandarin Chinese -
Portland Community College
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