Ming Ming Davis
Belmont,United States
Summary
District Manager with demonstrated experience managing company assets and developing people for future growth. Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
District Manager
Circle K
11.2023 - Current
- Maximizes store sales through excellent customer service, product availability and merchandising, to include exceptional store image inside and out
- Provides direction to Store Management with merchandising programs, providing information and recapping promotional activities, reporting business opportunities, results, trends and competitive information
- Manages controllable costs by educating managers on procedures for controlling merchandise variation, managing salaries, overtime, cash, repair and maintenance costs
- Achieves financial objectives by forecasting requirements, preparing annual budgets, scheduling expenditures, analyzing variances, and initiating corrective action
- Ensures store operations are profitable by managing cash and merchandise variation, salaries, and other controllable expense lines on the P&L
- Protects employees, customers and company assets by maintaining a safe and secure working environment; enforcing safety practices; providing safety communication and training
- Provides leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs, planning, monitoring and appraising job results
- Establishes job expectations
- Provides coaching to develop action plans for issue resolution
- Administers counseling notices; initiates corrective actions
- Implements non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees
- Contributes to team effort by accomplishing Financial and Key Result Area targets pursuant to Company plan guidelines
- Maintain a professional and supportive image among subordinates and supervisors
- Enhances professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; or participating in professional societies.
Head Coach
Belmont Parks & Recreation
10.2021 - Current
- Serving as a positive role model to the players and parents
- Teaching fundamentals, playing rules, strategies and playing tactics
- Conditioning athletes appropriately for activities requiring endurance, strength and agility
- Presiding over team activities including all scheduled team practices and games
- Teaching sportsmanship, cooperation, work ethic and responsibility to one's team
- Monitor players personal conduct during games
- Manage equipment
- Performing related duties as required.
Site Lead Manager
BallerTV
12.2017 - Current
- Receive, transport, ship, and report equipment/materials/inventory before and after events
- Operate and troubleshoot equipment and technology, including both apps and filming devices
- Maintain ongoing communication (live, phone, text, iPad) with BallerTV HQ before, during, and after event days
- Execute BallerTV live events and provide continuous improvement feedback to ensure coverage, quality, and standardization at each event
- Cultivate and grow relationships with internal and external BallerTV customers
- Receive feedback from other consultants and management and adjust to it positively.
Videographer
BallerTV
12.2017 - Current
- Operates video cameras, keeps score of each game, and verifies all team information is correct
- Communicate and troubleshoot issues with BallerTV support staff.
Para Athlete
United States Olympic & Paralympic Committee
01.2016 - Current
- Paralympic hopeful athletes
- Demonstrated commitment and responsibility towards fellow athletes and coaches through genuine respect and dedication to the sport
- Accepted constructive criticism from coaches and teammates to improve
- Exercised strong leadership skills and practice self-discipline on and off the field
- Mentored youngsters and encouraged them to develop a strong work ethic by being a positive role model with practicing skills regularly.
Owner
MingdynasTeas
09.2014 - Current
- Selling bubble tea
Market Manager
Circle K
04.2023 - 11.2023
- Maximizes store sales through excellent customer service, product availability and merchandising, to include exceptional store image inside and out
- Provides direction to Store Management with merchandising programs, providing information and recapping promotional activities, reporting business opportunities, results, trends and competitive information
- Manages controllable costs by educating managers on procedures for controlling merchandise variation, managing salaries, overtime, cash, repair and maintenance costs
- Achieves financial objectives by forecasting requirements, preparing annual budgets, scheduling expenditures, analyzing variances, and initiating corrective action
- Ensures store operations are profitable by managing cash and merchandise variation, salaries, and other controllable expense lines on the P&L
- Protects employees, customers and company assets by maintaining a safe and secure working environment; enforcing safety practices; providing safety communication and training
- Provides leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs, planning, monitoring and appraising job results
- Establishes job expectations
- Provides coaching to develop action plans for issue resolution
- Administers counseling notices; initiates corrective actions
- Implements non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees
- Contributes to team effort by accomplishing Financial and Key Result Area targets pursuant to Company plan guidelines
- Maintain a professional and supportive image among subordinates and supervisors
- Enhances professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; or participating in professional societies.
Retail Market Operations Trainee
Circle K
05.2022 - 04.2023
- Kick Off - Live event where you and like-minded college grads from across the country will participate in a leadership experience of a lifetime
- Phase 1 - Get acquainted with support functions in your Business Unit like Health/Safety/Environmental, Marketing, Fuel, Facilities/Maintenance/Construction, Finance, Human Resources, and more
- Phase 2 - What's it like to work for a $50B convenience powerhouse
- Your second phase answers that very question
- Gain a better understanding of the people and processes you will support in your role as Market Manager
- Phase 3 - Shadow a high-performing Market Manager but expect more responsibility as you grow your skills
- Phase 4 - Your first assignment as a certified Market Manager
- You start with a small territory and graduate to a larger territory as you gain skills and confidence.
Guest Services Manager
Hampton
11.2021 - 05.2022
- Prepare team member schedules
- Continually ensure that recruitment procedures are in place so that all shifts are adequately covered
- Order Supplies within budget guidelines
- Advance Deposit Posting must be monitored and completed if necessary Respond to all Guest comments and surveys, which include, but, are not limited to Hotel Salt Scores, TripAdvisor, and Google, etc
- Post Honor Points in accordance with Satisfaction polices - Respond to all Guest Assistance files within 24 hours - Balance A/R ledgers on a monthly basis which written updates for any late payments -Maintain monthly Honors enrollments as set by Hilton Hotels
- Manager on Duty on the weekends
- Maintain a professional working relationship and promote open lines of communication with manager, team members, and other departments
- Maintain regular attendance in compliance with standards, as required by scheduling, which will vary according to the needs of the hotel
- Ensure that shifts are always covered and may be required to stay in order to ensure smooth operation of the hotel.
Night Auditor / Manager on Duty
Holiday Inn Hotel & Suites
07.2021 - 05.2022
- Must have a working knowledge of all hospitality services including Front Office, night audit, and reservations management
- Audit, balance and report on all areas of the hotel
- Verify all information is correct before processing the end of day audit
- Balance and close all shifts
- Cash and credit card handling
- Work well with minimal supervision.Excellent verbal communication skills with every guest interaction to ensure guest satisfaction
- Ensures the accuracy of charges and sum of charges (from all departments) is properly annotated on each guest folio
- Posts the day's room rate and room tax to each guest folio at the close of business
- Prepares PMS management reports that include occupancy, average daily rate, and revenue per available room calculations
- All Front desk duties including but not limited to check-in/check-out guests, making reservations, answering multi line phone system and concierge to guests.
Athlete/ Sponsor Manager
PWR Labz
06.2021 - 05.2022
- Use my present information on sports the board and direction from our group to execute everyday undertakings and connect appropriately with our competitors and backers.
Divison II Athlete
Belmont Abbey College
08.2018 - 05.2022
Customer Service Representative
AnswerNet
08.2020 - 11.2020
- Partnering with Deloitte, NYSDOL, and the New York Unemployment Insurance organization
- Data capture and entry - Answering customer/client requests and inquiries concerning services, products, and claims - Maintaining a working knowledge of campaign products, services, and promotions
Sports Instructor
TGA Premier Sports SW Cleveland
05.2019 - 05.2020
- TGA Premier Sports runs the leading school-based youth sports enrichment programs for grades Pre-K-8th
- We are looking for enthusiastic and responsible sports coaches to impact the lives of the children we serve and introduce golf in a fun and playful way
- Introduce players to sports through fun and engaging programs -Bring your personality to make classes fun -Meet players after school, and ensure they are collected after class -Assist Head Coach to deliver class using TGA curricula and lesson plans -Maintain Equipment and Kit bags -Update class rosters and complete student progress reports
Track and Field Coach
North Jersey Navigators
10.2019 - 02.2020
Platinum Host
Topgolf
02.2019 - 01.2020
- Sales Knowledge of our Membership perks and pricing
- Set the guest experience expectation based on how the membership
- Learned basic sales techniques provided by Platinum Sales Manager to qualify internal leads
- Saw out lead opportunities to drive membership sales and increase product awareness
- I stayed accountable for achieving shift goals
- Included checking in with members and prospecting new business and acquiring membership lead cards
- Sell membership products with integrity while meeting the needs of our guests
- Learned new concierge products that are launched to maximize upgrade revenue and new sales revenue
- Hospitality Be present to Check-In our Platinum Member and welcome them back
- Built a connection with the Platinum Members by engaging in conversation and remembering their preferences such as club type, floor, etc
- Created 'Moments that Matter' each and every shift
- Responsible for maintaining Platinum equipment at each shift
- Consistently providing exceptional hospitality to Platinum Members
- Communicated with Bay Host and MOD on where a Platinum Member has arrived in their bay
- Provided shift recap after each shift to include who came in, leads produced, sales processed
- Learned the steps on how to provide excellent hospitality for new concierge products launched.
Guest Service Associate
Holiday Inn Hotel & Suites
11.2018 - 01.2020
- Assist them in enjoying the fun and excitement of the game of Topgolf -Use the game and bay assignment systems so Guests are quickly able to begin their games
Head Basketball Coach
Town of Pelham Recreation Department
11.2017 - 03.2018
- Understanding the game and the rules
- Studying the skills and abilities of the players to maximize performance
- Devising play strategies
- Developing ideas to optimize performance
- Providing mentorship
- Teaching players the rules of the game
- Training assistant coaches.
Assistant Basketball Coach
Town of Pelham Recreation Department
11.2016 - 03.2017
- Preparing and maintaining training equipment and facilities
- Monitoring and evaluating team performance
- Facilitating and supervising training sessions and individual workouts.
Education
Sports management and Business Management - Sport and Business Management
Belmont Abbey College
01.2022
Skills
- Building Leadership Teams
- Leadership Skills
- Project Management
- Profitability Optimization
- Customer Service
- Goal Setting and Performance Metrics
- Vendor Management
- Retail Management
- Multi-Unit Management
- Financial Management
- Budget Management
- Operations Oversight
Certification
- U.S. Center For SafeSport
- Officiating Basketball
- Afterschool Security
- Management Accounting (Foundation)
- P.A. Announcing
Personal Information
Title: District Manager
Timeline
District Manager
Circle K
11.2023 - Current
Market Manager
Circle K
04.2023 - 11.2023
Retail Market Operations Trainee
Circle K
05.2022 - 04.2023
Guest Services Manager
Hampton
11.2021 - 05.2022
Head Coach
Belmont Parks & Recreation
10.2021 - Current
Night Auditor / Manager on Duty
Holiday Inn Hotel & Suites
07.2021 - 05.2022
Athlete/ Sponsor Manager
PWR Labz
06.2021 - 05.2022
Customer Service Representative
AnswerNet
08.2020 - 11.2020
Track and Field Coach
North Jersey Navigators
10.2019 - 02.2020
Sports Instructor
TGA Premier Sports SW Cleveland
05.2019 - 05.2020
Platinum Host
Topgolf
02.2019 - 01.2020
Guest Service Associate
Holiday Inn Hotel & Suites
11.2018 - 01.2020
Divison II Athlete
Belmont Abbey College
08.2018 - 05.2022
Site Lead Manager
BallerTV
12.2017 - Current
Videographer
BallerTV
12.2017 - Current
Head Basketball Coach
Town of Pelham Recreation Department
11.2017 - 03.2018
Assistant Basketball Coach
Town of Pelham Recreation Department
11.2016 - 03.2017
Para Athlete
United States Olympic & Paralympic Committee
01.2016 - Current
Owner
MingdynasTeas
09.2014 - Current
Sports management and Business Management - Sport and Business Management
Belmont Abbey College
Similar Profiles
Aiden ThomasAiden Thomas
Customer Service Representative at Circle KCustomer Service Representative at Circle K
Charlie MurphyCharlie Murphy
Sales Associate at Circle KSales Associate at Circle K
Kevin McclaryKevin Mcclary
Customer Service Representative at Circle KCustomer Service Representative at Circle K
Rajdeep singh GillRajdeep singh Gill
Clerk and Customer Representative at Circle KClerk and Customer Representative at Circle K
Tom TedersTom Teders
Senior Project Manager at Commercial Metals CompanySenior Project Manager at Commercial Metals Company