Summary
Overview
Work History
Education
Skills
Websites
Languages
Work Availability
Quote
Timeline
SalesManager
MingYi Xu

MingYi Xu

Client Advisor
Irvine,CA

Summary

A reliable Sales professional that’s ambitious and optimistic with over three years of selling and team management experience in Luxury goods and Client experience. Graduated with an Honor bachelor's degree focused on Business Administration.

Overview

4
4
years of professional experience

Work History

Client Advisor

Baccarat
09.2022 - Current
  • Top Sales for the month achieved through only eight days on the sales floor after being hired at Baccarat. Highest UPT and APT in the boutique.
  • Drive and achieve individual/team objectives and be accountable for sales results
  • Engage with Clients to develop long-term relationships, using different clientele tools to cultivate Brand loyalty
  • Learn and master the Brand and product knowledge
  • Helped customers complete purchases, locate items and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered questions about store policies and addressed customer concerns.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Spoke to customers in native language to increase loyalty and establish relationships.

Sales Floor Lead

He Run Jade 和润美玉
07.2018 - 08.2020
  • Communicated with customers regarding their recent purchase experience to ensure customer loyalty
  • Provided a tailor-made experience to achieve customer satisfaction
  • Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
  • Taught salespeople to close deals and improve sales performance to increase revenue for company.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Demonstrated product and answered questions for prospective customers.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Resolved customer service issues promptly.
  • Submitted orders for new inventory.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.

Client Consultant

Hope For Home
01.2019 - 01.2020
  • Assist the Homeless population to build their resume and job hunting for them.
  • Helped clients plan their careers to find a job that is most suitable for them
  • Assisted clients with checking their emails or text messages if they did not have the technologies to receive their information
  • Was able to find a job for one of my clients as a general manager
  • Learned how to lead and guide others to achieve a goal through this experience

International Student Senator

ASULV, Associated Students of University of La Verne
04.2020 - 11.2020
  • accept leadership roles in campus scholarship fundraising activities, dignitary visits, recruiting events, and other campus-wide events.
  • Represented all international students on campus
  • Created connection with the community
  • Outstanding leadership experiences
  • Helped international students gain access to resources required
  • Sent out surveys on campus to gain a wider range of understanding of the community
  • Set up town hall meetings to help students meet with the school principal/department stuff directly to address their questions or concerns.

Education

Bachelor Of Science - Business Administration

University of La Verne
La Verne, CA
06.2022

Skills

  • Relationship Management
  • New Client Development
  • Luxury Retail
  • Product Upselling
  • Client Advisement
  • Customer Retention
  • Creating Marketing Plans

Languages

Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Business opportunities are like buses, there’s always another one coming.
Richard Branson

Timeline

Client Advisor

Baccarat
09.2022 - Current

International Student Senator

ASULV, Associated Students of University of La Verne
04.2020 - 11.2020

Client Consultant

Hope For Home
01.2019 - 01.2020

Sales Floor Lead

He Run Jade 和润美玉
07.2018 - 08.2020

Bachelor Of Science - Business Administration

University of La Verne

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MingYi XuClient Advisor