Summary
Overview
Work History
Skills
Timeline
Generic

Minh Ho

Brooklyn,NY

Summary

Experienced employer with over 10 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

12
12
years of professional experience

Work History

Sales Associate

Front General Store
08.2023 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Sales Associate

Biggies Bodega
05.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Solved customer challenges by offering relevant products and services
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases

Amazon Warehouse Critical Role Associate

Amazon
03.2021 - 07.2022
  • Worked safely around moving machinery.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Owner

Mathematics Boutique
10.2013 - 12.2015
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.

Skills

  • Verbal and written communication
  • Adaptability
  • Responsible
  • Self-motivated professional
  • Excellent work ethic
  • Relationship-Building
  • Teamwork

Timeline

Sales Associate

Front General Store
08.2023 - Current

Sales Associate

Biggies Bodega
05.2023 - Current

Amazon Warehouse Critical Role Associate

Amazon
03.2021 - 07.2022

Owner

Mathematics Boutique
10.2013 - 12.2015

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Minh Ho