Minh Ngoc Le
Summary
Helping support daily management of department duties, including allocating labor, and assigning job duties.
Motivated associates with 5+ years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Skilled laboratory and technical professional with expertise in dental appliance design, production and enhancement. Detail-oriented and systematic in testing devices for optimal performance and fit.
Driven Salon Manager offering 2 years' experience. Strengths include relationship building and employee development. Skilled in working within high-volume settings.
Overview
21
21
years of professional experience
Work History
Process Assistant / AM
Amazon
Houston, TX
09.2020 - Current
- Trained staff members to implement and maintain approved and established process improvements in assigned functional areas.
- Advised and assisted specific staff members to support understanding of changes and implementation of streamlined processes.
- Coaching associates to work safely at all times
- Referring all job injuries immediately to area manager
- Coordinated communication between departments to streamline workflow processes.
- Participated in team meetings to discuss process improvements and efficiency strategies.
- Maintained a safe workspace by adhering to established safety protocols diligently.
Dental Lab Technician
Eclipse Dental Prosthetic
Houston, TX
06.2006 - 05.2020
- Evaluated model functionality with use of bite-mimicking apparatus, adjusting devices to optimize performance.
- Used articulators and micrometers to check conformance of appliances and occlusion accuracy.
- Created models of patients' mouth by pouring plaster into dental impressions and allowing plaster to set.
- Reviewed orders, instructions and prescriptions written by Doctor to complete work accurately.
- Followed exact practitioner specifications when crafting appliances such as splints and nightguard.
- Fabricated, altered and repaired dental devices such as dentures, bridges, inlays and crowns.
- Created artificial teeth by bonding porcelain to metal, producing attractive and durable dental work.
- Matched appearance of natural teeth by applying stains and glazes to restorations.
Manager / Owner
Nail Connections
Houston, TX
02.2005 - 06.2008
- Researched market trends and customer needs.
- Managed payroll and time and attendance systems.
- Kept detailed inventory lists for nail care supplies and polishes.
- Collaborated with manicurists to streamline booking, inventory and appointment systems and increase customer satisfaction.
Education
High School Diploma -
Bowie High School
Austin, TX06.1992
Skills
- Production deadline oversight
- Meeting coordination
- Employee coaching and motivation
- Work planning and prioritization
- Occlusion rim preparation
- TMJ splint fabrication
- Hard and soft night guards
- Restoration fabrication
- Crown and bridge creation
- Client satisfaction
- Inventory management
Timeline
Process Assistant / AM
Amazon
09.2020 - Current
Dental Lab Technician
Eclipse Dental Prosthetic
06.2006 - 05.2020
Manager / Owner
Nail Connections
02.2005 - 06.2008
High School Diploma -
Bowie High School