At Sky Asian Fusion, I spearheaded a team, enhancing customer satisfaction through expert transaction management and superior service. My leadership not only fostered a collaborative environment but also streamlined operations, ensuring accuracy in high-volume transactions. Skilled in employee training and customer complaint resolution, I significantly boosted repeat business by building enduring customer relationships. Additionally, I possess expertise in generating data reports and managing employees' payments for each shift.
· Responsible for distributing employee tips payments, organizing financial documents, and ensuring daily operations run smoothly in the business owner’s absence.
· Collect, validate, and organize vendors’ invoices to ensure correct deliveries.
· Responsible for the business is compliance with health and safety standards from FDA.
· Foster a positive work environment by promoting open communication and teamwork.
· Responsible for training new employees and managing staff to ensure high performance at customer services.
Documenting and Reporting
Multitasking
Advanced Office 365 and Adobe skills
Adaptable to high-speed work
Financial management
Attention to detail
Personnel management
Fast learner
Designing
Playing instruments
Working with animals
Traveling
Adobe
Excel
Word
Canva