Minh Phu Tran
Overview
4
4
years of professional experience
Work History
Waiter
Pho Hoa
05.2022 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
Stocking Associate
Dollar Tree
05.2019 - 03.2021
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Answered queries and concerns and assisted customers with product selections.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Answered customer questions and provided detailed product information.
Education
High School Diploma -
De Anza High School
San Pablo, CA05.2018
Skills
- Price Memorization
- Guest Relations
- Menu Knowledge
- Cash Handling
- Ability to Lift 30 Pounds
Languages
Vietnamese
Native or Bilingual
Timeline
Waiter
Pho Hoa
05.2022 - Current
Stocking Associate
Dollar Tree
05.2019 - 03.2021
High School Diploma -
De Anza High School