Mini Elmore

• Area of Responsibility (AOR) consists of overseeing 9 locations and staffing of 245+ ordered positions.
• Manage a budget of a $22+ million P&L.
• Earned $1,953,071 in additional revenue in fee calculations for my AOR by successfully meeting LOE Service Level Requirements.
• Significantly grew my AOR over the past base contract year by 30 positions.
• Successfully transitioned an incumbent contract to the SMIT/MCEN contract by capturing 100% of incumbent staff at Blount Island Command.
• Build and nurture key relationships with government stake holders to maintain effective communication for performance and growth within my AOR.
• Possess excellent understanding of both CPFF and FFP contracts.
• Develop and execute a comprehensive client interaction strategy to identify current and future requirements, enhance contract efficiency, drive on-contract expansion, and offer IT Operations guidance.
• Foster strong, collaborative relationships with subcontractors and partners to ensure they consistently meet or exceed service level agreement requirements.
• Successfully built and led a cohesive team of junior and senior employees, excelling in infrastructure and systems management, asset management, cyber operations, IT operations, and project management. Demonstrated strong leadership in recruitment, performance management, development, engagement, and retention.
• Successfully managed and delivered a comprehensive workforce report CDRL for the MCEN program on a weekly basis, consistently meeting contractual requirements.

• Oversee all staffing requirements of NGEN-USMC contract for Camp Lejeune/East Region.
  • Developed a business strategy for East region to meet overall staffing goals and have maintained those goals month over month
  • Maintained 99% staffing or better for more than a year
  • Maintain P&L for East region
  • Meet 100% monthly financial requirements, month over month
  • Work directly with customer leadership to make an informed decision about workforce to achieve mission
  • Oversee Performance Reviews, Training, Time keeping compliance, Performance Management, and Attrition Management for all
  employees at Camp Lejeune
  • Manage region staffing performance issues, identified attrition issues, and other feedback necessary to assist in achieving staffing goals
  • Handle any Contractor personnel and direct employee misconduct or performance issues
  • Meet directly with Regional Contracting Office (RCOR) and government supervisors to discuss all staffing needs for region
  • Mentor and train newly hired Resource Managers
  • Work directly with Vendors to staff positions to include negotiating rates and develop statements of work
  • Vetted all resumes from all vendors for open positions
  • Conduct candidate interviews
  • Resolve customer invoicing disputes and rejections
  • Work with all contractors and direct employees on time keeping administrations and compliances
  • Approve all contractor and direct employee timesheets

• Management of all staffing/recruitment of positions
  • Main point of contact for all hiring and onboarding of new personnel
  • Maintained and updated staffing documentation to track onboard/offboard dates and account creation status for contractors for each
  section
  • Provide monthly updated contractor emergency recall roster to senior government officials for Camp Lejeune
  • Coordinate with customer regarding any contractor issues or concerns for all sites for East Region
  • Tracked and managed asset inventory for all contractors
  • Order and dispose of contractor assets as required
  • Work with Cyber Security Section to update secure access rosters for contractors for Flight access for New River Air Station, NC and
  update/create Visitor Authorization paperwork for Marine Corps HQ buildings aboard Camp Lejeune and MARSOC
  • Coordinate with Trusted Agents at Camp Lejeune and MARSOC to ensure contractors DOD IDs get renewed prior to contract expiration
  • Coordinate with Regional Contracting Officer's Representative East Coast Region(RCOR) for HR escalations for all of the above sites
  • Fill out and submit all work orders for contractor user and admin accounts upon arrival
  • Provide Training documentation for all contractors to Training Coordinator for maintenance of G6 data base

Site Manager for all Operations pertaining to Camp Lejeune
• Act as escalation point at the site to leverage other Enterprise groups for incident or problem resolution.
• Leverage successful relationships to foster key success with all business partners. Ensure that proper channels of communication exist
• Provide on-site operational support and assistive troubleshooting and coordination with a regional monitoring team.
• Provide oversight to meet all Service Level Agreement (SLA) requirements
• Manage daily operations for thousands of users at Camp Lejeune, Camp Johnson and New River Air Station
• Top level escalation point for all operational issues at site
• Lead the recruitment and hiring of the most qualified personnel to meet the site needs
• Implement operational support standards and procedures relating to change management, performance management, and security.
• Recognized as a subject matter expert in all aspects of the NMCI program and proactively provide direction and guidance when sought
after by others
• Diagnose and resolve problems in response to customer reported incidents
• Research, evaluate, and provide feedback on problematic trends and patterns in customer support requirements
• Promoting awareness of security issues among management and ensuring sound security principles are reflected in organizations’ visions
and goals
• Conduct facility security evaluations, audits, and reviews
• Check upcoming and results of impacting maintenance and verify services with operations personnel.
• Developed and maintain systems security contingency plans
• Developed and maintain Business Recovery Plan for Camp Lejeune and surrounding bases
• Developed and maintain disaster recovery procedures for Camp Lejeune and surrounding bases
• Interface with upper management and maintain liaison with Marine Corps Base Industrial Security Managers
• Ensure site and all personnel are compliant with Base and Government security requirements
• Manage all Visitor Authorization Requests (VARs) for permanent and traveling personnel working on Camp Lejeune, Camp Johnson and
New River Air Station who support the NMCI/COSC project
• Manage all Access Rosters and provide updated rosters to Base Security personnel
• Perform visitor control functions to include processing incoming and outgoing visit requests and verifying incoming visitor identification
and issuing badges
• Maintain knowledge and understanding of industrial security policy changes and communicate information across the region
• Customer liaison (internal/external); process employee security access requests with various sub-contracting companies requiring
submission of hardcopy requests and frequent email and telephone contact
• Ensure site visit request database is maintained and up-to-date
• Prepare manuals outlining regulations, and establish procedures for handling, storing, and keeping records, and for granting personnel and
visitor's access to restricted records and materials

Handle all Emergency Management/Business Continuity for the site.
• Interface with management and maintain liaison with Marine Corps Base Industrial Security Managers.
• Ensure site and all personnel are compliant with Base and Government security requirements.
• Provide direction and guidance to other employees with regard to security issues
• Manage all Visitor Authorization letters (VALs) for permanent and traveling personnel working on Camp Lejeune, Camp Johnson and New
River Air Station who support the NMCI project.
• Manage all Access Rosters and provide updated rosters to Base Security personnel.
• Perform visitor control functions to include processing incoming and outgoing visit requests and verifying incoming visitor identification
and issuing badges.
• Maintain knowledge and understanding of industrial security policy changes and communicate that information back to the Site Manager.
• Customer liaison (internal/external); process employee security access requests with various sub-contracting companies requiring
submission of hardcopy requests and frequent email and telephone contact.
• Ensure site visit request database is maintained and up to date.
• Prepare manuals outlining regulations, and establish procedures for handling, storing, and keeping records, and for granting personnel and
visitor's access to restricted records and materials.
• Conduct all new hire orientation and new hire check in processes.
• Submitting requests for accounts, for all new site personnel; to include user, admin, Remedy and BES accounts.
• Instruct new personnel with time keeping procedures and requirements