MINI GROVER

Enthusiastic, self-starter, that eagerly meets challenges in Business Analysis and Project Management. Over 10 years of experience supporting all aspects of software development, delivery and support in Telecom, Banking industries. Effective driver of product development lifecycle from concept to delivery. Proficient in Waterfall-Scrum and Agile-Scrum system development lifecycle methodologies. Possess core leadership skills in communication, collaberation, problem solving, empirical analysis, critical thinking, visual modelling, facilitation, risk management, conflict resolution, team building and resource management. Extensive experience in creating user specifications, use case diagrams, high level and detailed process flows and domain models for multiple projects using SnagIt, visio and Balsamic. Highly proficient with creating and executing Quality Assurance test cases with ALM, QC and JIRA as well as defect tracking. Proficient in writing SQL queries in SQL Enterprise Management Server for Back-end verification, retrieval of test data, and defining data layouts for technical specifications. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

• Led project teams, internal and external of 8 team members to achieve project defined milestones and deliverables.
• Facilitated scrum ceremonies with project teams.
• Worked with JIRA filters, dashboards, workflows, fields which improved project tracking and reporting