Minia Hagos
Seattle,WA
Summary
Proven Pharmacy Assistant with extensive experience at Walgreens and CVS/caremark, excelling in medication dispensing and fostering customer relationships. Demonstrated ability to enhance team productivity by over 30% through effective mentoring and process optimization. Skilled in POS system operation and known for exceptional empathy and professionalism in patient interactions. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 3 years of relevant work experience to your team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Pharmacy Assistant
Walgreens
06.2023 - 02.2024
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Kept pharmacy counter and related areas clean, neat and organized.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Assisted pharmacy staff with preparing medications and filling orders.
Pharmacy Assistant
CVS/caremark
11.2022 - 03.2023
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Merchandised over-the-counter goods and rotated stock.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
Lead Assistant Manager
Walgreens
09.2021 - 09.2022
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Enhanced team productivity by implementing efficient work processes and streamlining operations.
- Facilitated training for associates through daily coaching and regular performance appraisals.
Education
Banking And Financial Support Services
Bankworks Teller
Seattle, WA05.2003
HealthCare Administration
Pima Medical Institute
Seattle, WA02.2000
High School Diploma -
Colton High School
Colton, CA06.1996
Skills
- Stocking shelves
- Answering customer questions
- Product restocking
- Supply Restocking
- Medication Dispensing
- POS System Operation
- Drug Classification Knowledge
Timeline
Pharmacy Assistant
Walgreens
06.2023 - 02.2024
Pharmacy Assistant
CVS/caremark
11.2022 - 03.2023
Lead Assistant Manager
Walgreens
09.2021 - 09.2022
Banking And Financial Support Services
Bankworks Teller
HealthCare Administration
Pima Medical Institute
High School Diploma -
Colton High School