Minilo Gomez
Bronx,NY
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Merchandising Execution Associate
Home Depot
Bronx, NY
03.2021 - Current
- Successfully executed seasonal resets by reconfiguring bays and laydown areas, arranging event displays, and restocking shelves with new merchandise.
- Maintained and organized shelves, displays, and product signage according to planograms for enhanced visual appeal.
- Explained product features and benefits to company staff members and customers.
- Managed product and supply inventories, tracking stock levels and placing orders for replenishment.
- Assumed responsibility as team supervisor during leave periods, effectively managing daily tasks and facilitating communication between the merchandising team and vendors, store management, and District Execution Manager.
Sales Associate
Home Depot
Bronx, NY
01.2017 - 03.2021
- Built customer rapport by warmly welcoming them and providing creative solutions for DIY projects.
- Identified opportunities to market credit programs and product installations, leading to increased department sales.
- Ensured store maintained a clean and organized appearance while organizing merchandise by SKU number.
- Exemplified unwavering dedication to stock inventory and enhanced customer satisfaction, achieving several Homer awards.
- Assisted the department head in identifying products to be removed from shelves and processing them for markdown or vendor return.
Human Resources Specialist
U.S. Army Reserves
Queens, NY
01.2011 - 01.2019
- Assisted soldiers in completing paperwork for Servicemembers Group Life Insurance (SGLI).
- Assisted in maintaining unit personnel accountability.
- Received, sorted, and processed mail for redistribution.
- Facilitated the integration of recently enlisted soldiers into the unit by delivering detailed briefings on operational procedures and introducing them to their teammates.
- Ensured the soldier’s emergency notification data was always current.
Custodian of Postal Effects
Operation Freedom Sentinel (U.S. Army)
Kuwait/Saudi Arabia
01.2016 - 01.2017
- Managed and ensured compliance with SOP guidelines for Army Post office operations by overseeing the tasks performed by military and civilian personnel.
- Contributed to conflict resolution efforts between customers and APO's personnel.
- Aided in optimizing APO's operations, resulting in a remarkable increase of more than 40% in operational efficiency.
- Conducted monthly audits on Finance Clerks and Post Office equipment.
- Inspect and provide documentation on mail to identify potential suspicious mailing activities, inadequate packaging, and labeling errors.
- Increased operational efficiencies and reduced mail processing time by over 30% by implementing revamped procedures.
- Safely received, sorted, and delivered over 1,000 pieces of accountable and non-accountable mail on a daily basis.
- Ensured accurate record-keeping of incoming mail and streamlined distribution process for military contractors.
Stock Associate
Old Navy
Brooklyn, NY
01.2015 - 01.2017
- Regularly conducted stockroom inventory checks to ensure accuracy.
- Provided information to customers and sales associates regarding inventory availability.
- Assisted with the unloading of delivery trucks.
- Processed defective or overstock items for the return shipment.
- Ensured shelves were consistently restocked to meet customer demands.
Security Officer
Allied Barton Security Services
New York, NY
01.2013 - 01.2014
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, and contractors upon arrival at the facility entrance.
- Monitored surveillance cameras and responded to suspicious activity.
- Enforced access control measures in accordance with established procedures.
- Prepared detailed reports regarding daily activities, unusual occurrences, and maintenance issues.
Office Assistant
New York Summer Youth Employment Program
New York, NY
06.2011 - 08.2011
- Maintained an organized filing system of paper documents and electronic files.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Provided customer assistance at the front desk.
- Processed, sorted, and routed all incoming and outgoing mail and packages.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Provided support to the president and treasurer of CUNY-Lehman College's Francophone Club in organizing events, including venue selection and catering, within specified budget limits.
- As a volunteer in CUNY-Lehman College's International Programs and Community Engagement office (IPCE), I actively participated in multiple events. This included serving as a cultural awareness presenter for student volunteers preparing to build a school in Malawi, Africa. In this role, I researched and delivered weekly presentations on Malawian culture, language phrases, education system, and country geography.
Education
B.A. Business management -
University of Phoenix
Tempe, AZ01.2023
Skills
- Surveillance techniques
- Customer Service
- Organizational skills
- Clerical
- Time management
- De-escalation techniques
- Leadership skills
- Interpersonal communication
- Patrolling
- Electronic surveillance
- Access Control
- Interior and exterior patrol
- Military experience
- Weapons training
- Report Writing
- Security operations
Accomplishments
- Member of the National Society of Collegiate Scholars Lehman College Chapter
- Member of the National Society of Leadership and Success University of Phoenix Chapter
- Member of the Pi Delta Phi Honors Society Lehman College Chapter
- Army Commendation Medal Awarded by the 369 Sustainment Brigade for commendable service while serving as a Custodian of Postal Effects in support of Freedom's Sentinel Mission
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Professional
Affiliations
- CUNY-Lehman College Francophone Club: In my role as club secretary, I provided support to the president and treasurer of the Francophone Club in organizing events, including venue selection and catering, while staying within specified budget limits.
- As a volunteer in CUNY-Lehman College's International Programs and Community Engagement office (IPCE), I actively participated in multiple events. This included serving as a cultural awareness presenter for student volunteers preparing to build a school in Malawi, Africa. In this role, I researched and delivered weekly presentations on Malawian culture, basic language phrases, country's political system and economy, history, and country geography.
In addition to my role as a cultural awareness presenter, I engaged in various other volunteering activities with the the IPCE office. These activities encompassed helping organize other on-campus cultural awareness events, participating in fundraising events like Giving Tuesday's and school marathons as well as volunteering in off campus venues such as community pantries and soup kitchens.
Timeline
Merchandising Execution Associate
Home Depot
03.2021 - Current
Sales Associate
Home Depot
01.2017 - 03.2021
Custodian of Postal Effects
Operation Freedom Sentinel (U.S. Army)
01.2016 - 01.2017
Stock Associate
Old Navy
01.2015 - 01.2017
Security Officer
Allied Barton Security Services
01.2013 - 01.2014
Office Assistant
New York Summer Youth Employment Program
06.2011 - 08.2011
Human Resources Specialist
U.S. Army Reserves
01.2011 - 01.2019
B.A. Business management -
University of Phoenix