Minjae Suk
Bellevue,WA
Summary
Motivated and conscientious professional with a steadfast commitment to excellence in every task undertaken. Known for fostering positive relationships and collaborating effectively with colleagues to achieve common goals. Demonstrates unwavering responsibility and motivation, coupled with a proactive approach to problem-solving, persisting until challenges are overcome. Open-minded and receptive to diverse perspectives, I prioritize active listening to facilitate effective teamwork and drive successful outcomes. Seeking opportunities to apply my dedication, resilience, and collaborative spirit in a dynamic professional environment
Overview
3
3
years of professional experience
Work History
Manager
ALOH (Management team)
Honolulu, HI
09.2023 - 02.2024
- Created detailed reports on occupancy levels, revenue statistics, customer feedback.
- Trained new employees on proper hospitality protocols according to company guidelines.
- Organized and managed staff schedules, ensuring adequate coverage for all shifts.
- Developed and implemented hospitality policies to ensure guest satisfaction.
- Maintained the hotel's high standards of customer service and quality assurance.
- Promoted a positive work environment by effectively communicating with staff members and resolving conflicts in a timely manner.
- Reviewed billing processes regularly to ensure accuracy prior to invoicing customers.
Resident Assistant
Seattle Central College
Seattle, WA
06.2021 - 06.2023
- Completed routine rounds, checking with residents to meet care needs.
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Welcomed new residents and assisted with community adjustment.
- Developed positive relationships with all members of the residence hall community.
- Managed administrative tasks, maintenance requests, room change process and incident reports.
- Participated in regular staff meetings with Resident Director.
- Mentored new resident assistants during their training period.
Education
Associate of Arts - Business Administration And Management
Seattle Central Community College
Seattle, WA06-2023
Skills
- Workforce Management
- Customer Relationship Management (CRM)
- Strategic Planning
- Business Administration
- Schedule Preparation
- Effective Planning
- Collaborator
- Team Player
- Problem-Solver
Timeline
Manager
ALOH (Management team)
09.2023 - 02.2024
Resident Assistant
Seattle Central College
06.2021 - 06.2023
Associate of Arts - Business Administration And Management
Seattle Central Community College
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