Dynamic graphic designer with expertise in visual communication and customer service. Proven ability to create engaging designs, ensuring client satisfaction and effective project collaboration.
Overview
6
6
years of professional experience
Work History
Graphic Designer
4ColorClub
Hayward, California
11.2021 - 08.2026
Created print materials including brochures, cards, banners, signs, flyers, and posters for marketing campaigns to effectively communicate client messages.
Developed visual concepts using Adobe Creative Suite software and design tools to enhance brand identity.
Communicated effectively with clients to understand their design needs and preferences.
Organized project files and updated design assets to streamline access and improve workflow.
Worked closely with team members to improve efficiency in packing processes.
Recorded shipping and receiving activities into a computerized database.
Part Time - Front Desk Receptionist
Woodcrest Hotel
Santa Clara, CA
09.2022 - 11.2023
Managed guest check-ins and check-outs efficiently at the front desk.
Answered phone calls and responded to guest inquiries promptly and courteously.
Coordinated room bookings and maintained accurate reservation records.
Collaborated with housekeeping to ensure room readiness for incoming guests.
Assisted with guest complaints, ensuring timely resolutions and satisfaction.
Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
Part Time - Bubble Tea Barista
Ume Tea
Milpitas, CA
10.2020 - 11.2021
Provided exceptional customer service to enhance guest experiences.
Prepared a variety of bubble tea drinks following standard recipes.
Operated cash register and processed customer transactions accurately.
Conducted training sessions for new staff on drink preparation and service techniques. on drink preparation and service protocols.
Maintained cleanliness and organization of the work area and equipment.