Goal-oriented Senior Residency/Fellowship/Administrative professional with over 24 years of proven and extensive experience in office management, administration, and a broad knowledge of credentialing, HR onboarding, and customer service. Demonstrates exceptional organizational and problem-solving skills; proven ability to manage large-scale projects, implement customer-focused strategies, balance competing priorities, resolve issues and concerns, and develop win-win solutions. Team player and enthusiastic for work with a propensity for excellence and perfection; motivated to thrive in an independent and collaborative work environment and committed to contributing to the organization's success.
Overview
10
10
years of professional experience
Work History
Senior Residency/Fellowship Coordinator
UT Health Houston McGovern Medical School
06.2019 - Current
Manage budget allocation for fellowship programs, optimizing fund distribution among various initiatives to maximize impact on student development.
Oversees all aspects of the program activities and develops, implements, and manages policies and procedures.
Maintain accurate records of all fellowship opportunities, including program descriptions, eligibility requirements, deadlines, and award amounts.
Create marketing materials promoting available fellowships to increase visibility within the campus community and attract qualified candidates.
Implemented regular evaluation protocols to assess program outcomes and make data-driven
decisions on future strategies for improvement.
Monitor and assessed results of postsecondary programs and services to identify and capitalize on potential improvements.
Served as a primary point of contact for prospective applicants, addressing inquiries and providing guidance throughout the application process.
Maintained accurate records of all fellowship opportunities, including program descriptions, eligibility requirements, deadlines, and award amounts.
Facilitated networking events between current fellows, alumni, faculty members, fostering professional relationships that could lead to future collaborations or opportunities.
Organized meetings and prepared and distributed materials for conferences and didactic educational activities.
Planned departmental annual events focused on recruitment, orientation, graduation and faculty retreats.
Implemented strategies to increase student recruiting, engagement and retention.
Coordinated and supervised academic advising activities.
Coordinated with faculty members to ensure timely and accurate submission of required documents for fellowship applications.
Enhanced fellowship program effectiveness by streamlining application processes and implementing efficient organizational systems.
Administrative Coordinator
Baylor College Of Medicine
11.2018 - 06.2019
Provided administrative support to faculty in the Scott Department of Urology.
Streamlined office operations by implementing efficient administrative processes and procedures.
Enhanced communication between departments with timely and accurate preparation of reports and documents.
Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
Maintained a well-organized filing system to ensure easy access to important records and documents.
Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Prepared detailed documents and reports in adherence administrative processes.
Coordinated and scheduled meetings and appointments to keep organization running smoothly.
Monitored and directed incoming mail and prepared outgoing mail.
Residency Education Coordinator
The Methodist Hospital Houston
08.2015 - 04.2017
Assisted the Program Director with the management and direction of the training program
Supervised the educational activities of the program.
Maintained strong relationships with key stakeholders, including hospitals, clinics, and medical schools, to ensure seamless collaboration in residency programs.
Assisted with recruitment efforts to attract top talent for the residency program through targeted outreach initiatives.
Implemented innovative orientation programs for incoming residents to foster a positive learning environment from day one.
Increased resident satisfaction by addressing concerns promptly and implementing solutions that benefited both trainees and faculty members.
Organized regular educational seminars and workshops, enriching the academic experience of all participants involved in the residency program.
Developed comprehensive curricula for each specialty area within the residency program, ensuring consistency across training experiences.
Collaborated with department heads to create individualized learning plans tailored to each resident''s professional goals and interests.
Fostered an inclusive work environment by promoting diversity initiatives throughout the residency program''s recruitment process and operations.
Monitored resident progress through evaluations and assessments, identifying areas of improvement and providing ongoing support for growth opportunities.
Managed budget allocations for residency program activities, maximizing resources while maintaining high-quality programming standards.
Served as a liaison between residents, faculty, administration, and other healthcare professionals to advocate for optimal patient care outcomes within the training environment.
Updated policy manuals regularly to reflect current best practices in graduate medical education settings.
Created opportunities for interdisciplinary collaboration among residents across various specialties through team-based projects and joint educational sessions.
Provided ongoing mentorship for residents, fostering professional development and a strong sense of community within the program.
Assisted with grant applications and fundraising efforts to secure additional resources for residency-related initiatives.
Liaised between faculty, staff and administrators to coordinate educational program delivery.
Attended professional educational and developmental meetings to support accreditation and grant writing.
Residency Coordinator
Texas Children Hospital
03.2014 - 08.2015
Enhanced residency program efficiency by streamlining administrative processes and implementing new systems.
Improved communication between residents and faculty by creating a centralized information-sharing platform.
Coordinated residents'' schedules, ensuring adequate coverage for all hospital departments while balancing educational requirements.
Managed resident evaluation process, gathering feedback from faculty and providing constructive guidance to optimize performance.
Education
University of Phoenix
Tempe, AZ
MBA - Business Administration
University of Phoenix
Tempe, AZ
07.2023
Bachelor of Science - Health Administration
University of Phoenix
Tempe, AZ
01.2022
Skills
Workshop Development
Training Facilitation
Recruitment Strategies
Curriculum Design
Human Resources Management
Healthcare Management
People Soft
Recruitment
Timeline
Senior Residency/Fellowship Coordinator
UT Health Houston McGovern Medical School
06.2019 - Current
Administrative Coordinator
Baylor College Of Medicine
11.2018 - 06.2019
Residency Education Coordinator
The Methodist Hospital Houston
08.2015 - 04.2017
Residency Coordinator
Texas Children Hospital
03.2014 - 08.2015
University of Phoenix
MBA - Business Administration
University of Phoenix
Bachelor of Science - Health Administration
University of Phoenix
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