Dedicated and passionate employee with proven track record successfully leading student discussions and providing individualized instruction. Communicates effectively with administrators, faculty and parents. Well versed in educational standards and innovative teaching methods.
Enthusiastic educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provides instruction and guidance to students of all ages. Creates positive classroom environments and effectively manages student behavior.
Compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with lesson plans while keeping classrooms fun.
Organized and detail-oriented individual with proven ability to effectively manage and motivate student learning. Collaborates with fellow professionals to promote stimulating learning environment. Offers strong organizational and student engagement skills.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Permanent Substitute Teacher
Jefferson County Public Schools, Byck Elementary
08.2023 - Current
Adapted curriculum materials to accommodate various learning styles and abilities, increasing overall comprehension levels among students.
Maintained strong parent-teacher communication, ensuring consistent support for student achievement.
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Remote IT Worker
Tandem Diabetes Care Inc.
01.2023 - 08.2023
Worked fast to complete tasks and meet daily deadlines.
Followed instructions and procedures to complete assigned tasks.
Developed user-friendly applications for improved customer experience and satisfaction.
Delivered high-quality technical support to clients, promptly addressing concerns and ensuring satisfaction with implemented solutions.
Remote Dispatcher
Zoomi Transportation
07.2022 - 07.2023
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Directed dispatching, routing, and tracking of box trucks.
Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Remote Pharmacy Technician
RemX, McKesson Specialty
09.2022 - 01.2023
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
(Left only due to job opportunities with higher pay listed on current resume.)
Education
Master of Arts - Elementary Education
University of Cumberlands
Williamsburg, KY
12.2024
Bachelor of Arts - Forensic Psychology W/ Minor Criminology
Western Kentucky University
Bowling Green, KY
05.2021
Associate of Arts - Psychology
South Central Technical Community College
Bowling Green, KY
12.2019
Skills
Parent-Teacher Communication
Organization
Student Engagement
Oral communication
Certification
Dispatcher Certified - Certified in finding and moving loads for truck drivers.
Timeline
Permanent Substitute Teacher
Jefferson County Public Schools, Byck Elementary
08.2023 - Current
Remote IT Worker
Tandem Diabetes Care Inc.
01.2023 - 08.2023
Remote Pharmacy Technician
RemX, McKesson Specialty
09.2022 - 01.2023
Remote Dispatcher
Zoomi Transportation
07.2022 - 07.2023
Master of Arts - Elementary Education
University of Cumberlands
Bachelor of Arts - Forensic Psychology W/ Minor Criminology
Western Kentucky University
Associate of Arts - Psychology
South Central Technical Community College
Dispatcher Certified - Certified in finding and moving loads for truck drivers.
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