Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Minniece Mason

Louisville,KY

Summary

  • Dedicated and passionate employee with proven track record successfully leading student discussions and providing individualized instruction. Communicates effectively with administrators, faculty and parents. Well versed in educational standards and innovative teaching methods.
  • Enthusiastic educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provides instruction and guidance to students of all ages. Creates positive classroom environments and effectively manages student behavior.
  • Compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with lesson plans while keeping classrooms fun.
  • Organized and detail-oriented individual with proven ability to effectively manage and motivate student learning. Collaborates with fellow professionals to promote stimulating learning environment. Offers strong organizational and student engagement skills.
  • Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
  • Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Permanent Substitute Teacher

Jefferson County Public Schools, Byck Elementary
2023.08 - Current
  • Adapted curriculum materials to accommodate various learning styles and abilities, increasing overall comprehension levels among students.
  • Maintained strong parent-teacher communication, ensuring consistent support for student achievement.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.

Remote IT Worker

Tandem Diabetes Care Inc.
2023.01 - 2023.08
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Developed user-friendly applications for improved customer experience and satisfaction.
  • Delivered high-quality technical support to clients, promptly addressing concerns and ensuring satisfaction with implemented solutions.

Remote Dispatcher

Zoomi Transportation
2022.07 - 2023.07
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of box trucks.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Remote Pharmacy Technician

RemX, McKesson Specialty
2022.09 - 2023.01
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

(Left only due to job opportunities with higher pay listed on current resume.)

Education

Master of Arts - Elementary Education

University of Cumberlands
Williamsburg, KY
12.2024

Bachelor of Arts - Forensic Psychology W/ Minor Criminology

Western Kentucky University
Bowling Green, KY
05.2021

Associate of Arts - Psychology

South Central Technical Community College
Bowling Green, KY
12.2019

Skills

  • Parent-Teacher Communication
  • Organization
  • Student Engagement
  • Oral communication

Certification

Dispatcher Certified - Certified in finding and moving loads for truck drivers.

Timeline

Permanent Substitute Teacher

Jefferson County Public Schools, Byck Elementary
2023.08 - Current

Remote IT Worker

Tandem Diabetes Care Inc.
2023.01 - 2023.08

Remote Pharmacy Technician

RemX, McKesson Specialty
2022.09 - 2023.01

Remote Dispatcher

Zoomi Transportation
2022.07 - 2023.07

Master of Arts - Elementary Education

University of Cumberlands

Bachelor of Arts - Forensic Psychology W/ Minor Criminology

Western Kentucky University

Associate of Arts - Psychology

South Central Technical Community College

Dispatcher Certified - Certified in finding and moving loads for truck drivers.

Minniece Mason