Minnie Jeanine Cooper
Colt,AR
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
17
17
years of professional experience
Work History
Transporter-Transport RV’s
IN Transport
New Paris, INDIANA
08.2022 - Current
- Confirmed driver documents, including bills of lading, trailer placards and current HAZMAT guide.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Operated machines and equipment to complete work assignments or to assist workers.
- Inspected equipment, facilities and vehicles regularly to assess safety.
Transporter-Transport RV’s
Indiana Transport
Elkhart , IN
06.2020 - 08.2022
- Communicated delays and early arrivals to management.
- Confirmed driver documents, including bills of lading, trailer placards and current HAZMAT guide.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
- Inspected equipment, facilities and vehicles regularly to assess safety.
Administrative Assistant
Apex Communications - AT&T
Wynne, AR
11.2015 - 12.2019
- Composed correspondence, reports and meeting notes.
- Directed customer communication to appropriate department personnel.
- Inventoried and ordered supplies for office.
- Provided secretarial and office management support while building cooperative working relationships.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Billing Clerk
Lincare
Wynne, AR
01.2010 - 01.2015
- Monitored past due accounts and pursued collections on outstanding invoices.
- Processed and sent invoices, adjustments and credit memos to customers.
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
- Drove integrity of accounting information by recording, verifying and entering accounts payable and accounts receivable transactions.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Input statement information, reconciled accounts and resolved discrepancies.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Gathered information to produce accounts payable reports for review.
- Weighed envelopes containing statements to determine correct postage and affix postage.
Education
Certificate in Business Accounting - Business Accounting
Crowleys Ridge Technical Institute
Forrest City, AR06.2013
GED -
Forrest City High School
Forrest City, AR05.1990
Skills
- Shipping and Receiving Understanding
- Reliable & Trustworthy
- Critical Thinking
- Computer Skills
- Friendly, Positive Attitude
- Data Management
- Planning & Organizing
- Customer Service
- Basic Math
- Organizational Skills
- Flexible Schedule
- Microsoft Office
- People Skills
- Good Work Ethic
Timeline
Transporter-Transport RV’s
IN Transport
08.2022 - Current
Transporter-Transport RV’s
Indiana Transport
06.2020 - 08.2022
Administrative Assistant
Apex Communications - AT&T
11.2015 - 12.2019
Billing Clerk
Lincare
01.2010 - 01.2015
GED -
Forrest City High School
Certificate in Business Accounting - Business Accounting
Crowleys Ridge Technical Institute