Wanda Britton
McCalla,AL
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
2027
2027
years of professional experience
Work History
Quality Engineer
Yanfeng Automotive Interiors
McCalla, AL
03.2021 - Current
- Led quality assurance initiatives, ensuring compliance with industry standards and customer specifications.
- Developed and implemented inspection protocols, improving detection of defects in production processes.
- Trained cross-functional teams on quality management systems, enhancing overall product reliability.
- Analyzed data from testing procedures to identify trends and recommend process improvements.
Supervisor
Yanfeng Automotive Interiors
McCalla, AL
02.2009 - Current
- Supervised daily operations to ensure efficiency and adherence to safety protocols.
- Trained and mentored team members on operational procedures and best practices.
- Streamlined workflow processes to enhance productivity and reduce downtime.
- Implemented training programs that improved staff performance and engagement.
Production Worker
Yanfeng Automotive Interiors
Cottondale, AL
11.1999 - Current
- Operated production machinery to assemble automotive interior components efficiently.
- Conducted quality inspections to ensure compliance with industry standards and specifications.
- Collaborated with team members to streamline assembly processes and enhance productivity.
- Trained new employees on safety protocols and operational procedures in a fast-paced environment.
Mental Health Technician
Bryce
Tuscaloosa, AL
1998 - 1998
- Monitored patient behavior and reported changes to healthcare team.
- Assisted in implementing individualized care plans for patients.
- Provided support during therapeutic activities and group sessions.
- Maintained accurate documentation of patient observations and interventions.
Front Desk Receptionist
Indian River
Tuscaloosa, AL
1994 - 1998
- Managed patient check-in and check-out processes efficiently.
- Scheduled appointments using electronic health record (EHR) systems.
- Processed insurance verifications and ensured documentation accuracy.
- Checked patient insurance, demographic, and health history to keep information current.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Managed multi-line phone system and pleasantly greeted patients.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Education
Associate of Science - Medical Billing And Coding
Herzing University
Birmingham, AL2011
Skills
- Office management
- Multitasking and organization
- Office administration
- HIPAA regulations
- Team leadership
- Phone and email etiquette
- Medical terminology
- Multi-line telephone management
- Teamwork and collaboration
- Customer service
- ICD-10 coding
- Patient confidentiality
- Patient scheduling
- Insurance verification
Timeline
Quality Engineer
Yanfeng Automotive Interiors
03.2021 - Current
Supervisor
Yanfeng Automotive Interiors
02.2009 - Current
Production Worker
Yanfeng Automotive Interiors
11.1999 - Current
Mental Health Technician
Bryce
1998 - 1998
Front Desk Receptionist
Indian River
1994 - 1998
Associate of Science - Medical Billing And Coding
Herzing University