Desktop Support Technician Intern
Dole Shared Services
03.2023 - 08.2023
- Purchased, setup and installed new computers.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed, configured and maintained computer systems and network connections.
- Configured and tested new software and hardware.
- Worked with various systems, software and peripherals.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Diagnosed and troubleshot hardware, software and network issues.
- Worked with ticketing system.
