Answered customer inquiries and provided accurate information regarding products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Provided excellent customer service to resolve customer complaints in a timely manner.
Coding Tutor
Self Employed Web
Ulsan, South Korea
02.2022 - 07.2022
Instructed students on the use of programming languages, such as C++ and C.
Demonstrated best practices for writing efficient code and debugging programs.
Encouraged critical thinking skills in order to solve complex coding problems.
English Teacher
Rown
Ulsan, South Korea
12.2021 - 06.2022
Collaborated with colleagues to develop new strategies for teaching English as a second language.
Created lesson plans, handouts, and other materials for teaching English grammar, reading comprehension, and creative writing skills.
Adapted teaching methods based on each student's unique needs and abilities.
The students demonstrated significant improvement in both their writing and speaking skills.
Maintained records of student progress by monitoring grades throughout the year.
Korea Army
Army
Chyun Chun, South Korea
05.2020 - 12.2021
Completed day-to-day duties accurately and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Maintained a high level of physical fitness through regular exercise regimens.
Operated communications equipment to coordinate fire missions.
Loaded, unloaded and prepared ammunition for firing.
Translated a variety of documents, including military orders, training materials, and communication between English-speaking and Korean-speaking personnel. Provided interpretation services during meetings, drills, and interactions with international counterparts.
Education
Bachelor of Science - Computer Science
The University of Alabama
Tuscaloosa, AL
12-2026
Skills
Programming Language: C, C, Javascript, HTML, CSS, Assembly, Swift
Operating Environments: MS Windows, MACOS
Business Tools: Git, GitHub, Slack, Bitbucket, Visual Studio Code, MS Word, Eclipse